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Source evidence

Custom Loop page showing "No Products Found"

iThemes Exchange – Custom Loop Add-on · support · 2016-03-14T14:38:00+00:00

iThemes Exchange – Custom Loop Add-on plugin evidence original source source API
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0.78relevance
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clamoreaux resolved
I have 2 membership products in Exchange. I installed the custom loop add-on and tried to get it to show only the membership products on a page. It says “No Products found”. I also get that error when I have it display all products (I also have 1 physical product). What am I missing? https://wordpress.org/plugins/exchange-addon-custom-loop/ Hi, can you add a link to the page where you are using the custom loop? Displaying products is the primary purpose of the add-on, and that is what is does just fine (sofar). The site is “hidden” under a Coming Soon by my client’s request. Can I email you a login to take a look? Sure, you can send it to ronald [at] vanweerd [dot] com and please include WordPress admin level access The membership products are “hidden” (Show in Store column). You can see this on the “All Products” panel. Edit the product, in the right top under “View Product” click “Show advanced” and change the visibility. As a test, I’ve set the product selection to all categories, and your other (the one physical) product shows up just fine. Thank you! I figured it must be something simple! Just missed that setting.

Comments

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ronaldvw 2016-03-15T11:53:00+00:00

Hi, can you add a link to the page where you are using the custom loop? Displaying products is the primary purpose of the add-on, and that is what is does just fine (sofar).

clamoreaux 2016-03-15T12:54:00+00:00

The site is “hidden” under a Coming Soon by my client’s request. Can I email you a login to take a look?

ronaldvw 2016-03-15T13:06:00+00:00

Sure, you can send it to ronald [at] vanweerd [dot] com and please include WordPress admin level access

ronaldvw 2016-03-15T13:22:00+00:00

The membership products are “hidden” (Show in Store column). You can see this on the “All Products” panel. Edit the product, in the right top under “View Product” click “Show advanced” and change the visibility. As a test, I’ve set the product selection to all categories, and your other (the one physical) product shows up just fine.

clamoreaux 2016-03-15T13:31:00+00:00

Thank you! I figured it must be something simple! Just missed that setting.