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css problem with theme on sidebar

Social Login · support · 2023-06-15T10:48:00+00:00

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support
nikketrikke resolved
issue with woodmart theme problem on sidebar appear if click on login on some browser e.g. firefox or on mobile the space between the oneall plugin and the CREATE new account is very high so could be not seen by the visitor… so the space requested by the social login is mpore than needed and it is a blank space within the next section (register a new user) do you know how to fix ? see screenshot https://prnt.sc/zUwcKD6SLNHI Hello, Did you try to set a fixed size on the plugin container ? Is it possible to send a ticket with your website link on our support so I would be able to check if you don’t want to send it here ? Thank you. Best regards, Damien ok thanks… have you the code to put for the container? Is it possible to get a website link ? Best regards, Damien yes you can see here NM Staging https://prnt.sc/3lKKc-9i5Yli here the screenshot in mobile view or landscape for ipad it is hidden the create account because too high the container for social login icons Is the plugin still enabled ? I can’t see it on desktop or mobile. See here : https://prnt.sc/yKPN4gB7n705 hello sorry there was cache plugin now i clear cache and deactivated cache plugin so you can see it https://prnt.sc/1eeYAwYpMfNi This is what I have on my screen, I don’t have this iframe size : https://prnt.sc/QSGiCrKWpsB3 https://prnt.sc/GkW3dA0BHzgx Did you try to force the container size using this css for example ? .oneall_social_login { height: 185px; } Best regards, Damien i try the code you sent me … the problem is using a real device like ipad or macbook not the responsive feature of a desktop…. thanks for now I can’t access anymore to your website, I’m getting a login page. I wanted to try with my device. Best regards, Damien i have put in live site and now your code seems work thanks Great !

Comments

11 shown
dzulu 2023-06-19T10:01:00+00:00

Hello, Did you try to set a fixed size on the plugin container ? Is it possible to send a ticket with your website link on our support so I would be able to check if you don’t want to send it here ? Thank you. Best regards, Damien

nikketrikke 2023-06-21T09:47:00+00:00

ok thanks… have you the code to put for the container?

dzulu 2023-06-26T06:48:00+00:00

Is it possible to get a website link ? Best regards, Damien

nikketrikke 2023-06-26T08:57:00+00:00

yes you can see here NM Staging https://prnt.sc/3lKKc-9i5Yli here the screenshot in mobile view or landscape for ipad it is hidden the create account because too high the container for social login icons

dzulu 2023-06-26T13:52:00+00:00

Is the plugin still enabled ? I can’t see it on desktop or mobile. See here : https://prnt.sc/yKPN4gB7n705

nikketrikke 2023-06-26T17:08:00+00:00

hello sorry there was cache plugin now i clear cache and deactivated cache plugin so you can see it https://prnt.sc/1eeYAwYpMfNi

dzulu 2023-06-27T07:57:00+00:00

This is what I have on my screen, I don’t have this iframe size : https://prnt.sc/QSGiCrKWpsB3 https://prnt.sc/GkW3dA0BHzgx Did you try to force the container size using this css for example ? .oneall_social_login { height: 185px; } Best regards, Damien

nikketrikke 2023-06-27T11:00:00+00:00

i try the code you sent me … the problem is using a real device like ipad or macbook not the responsive feature of a desktop…. thanks for now

dzulu 2023-06-28T07:17:00+00:00

I can’t access anymore to your website, I’m getting a login page. I wanted to try with my device. Best regards, Damien

nikketrikke 2023-06-28T09:26:00+00:00

i have put in live site and now your code seems work thanks

dzulu 2023-06-29T06:41:00+00:00

Great !