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supportMy database size is 1.5 gb (unfortunately I installed a theme/plugin database and though deactivated & deleted, contains millions of rows. I deleted around 800,000 reducing db size from 2.5 to 1.5 gb). Now every script fails/timesout/critical error. Exported database is around 148Mb, but unusable. Tried your plugin, but critical error first, then timed out. Can you help? The page I need help with: [ log in to see the link]
Hi,Thank you for reaching out to us and we’re sorry to hear about the trouble you’ve experienced. Could you please share more details, such as a screenshot, to show exactly where you are encountering this critical error? This will help us check and provide you with a quick solution.
[URL=https://imageshack.com/i/por7NeaCj][IMG]https://imagizer.imageshack.com/v2/xq70/924/r7NeaC.jpg[/IMG][/URL] [URL=https://imageshack.com/i/pnqzCboAj][IMG]https://imagizer.imageshack.com/v2/xq70/923/qzCboA.jpg[/IMG][/URL] Within a few seconds the error appears. Have requested hosting to increase timeout [URL=https://imageshack.com/i/pm3PUrKFj][IMG]https://imagizer.imageshack.com/v2/xq70/922/3PUrKF.jpg[/IMG][/URL] See the whopping amount of tables Now when I try to refresh, I see this: [URL=https://imageshack.com/i/pmk1vNbNj][IMG]https://imagizer.imageshack.com/v2/xq70/922/k1vNbN.jpg[/IMG][/URL] This reply was modified 1 year, 9 months ago by vilayati . This reply was modified 1 year, 9 months ago by vilayati . This reply was modified 1 year, 9 months ago by vilayati .
Hi, we apologize for the delayed response. We’ve raised a GitHub ticket for this issue, which will be addressed in an upcoming update. We kindly request your patience in the meantime. Here is the ticket: https://github.com/ahmedkaludi/wp-database-backup/issues/96
Hi,Thank you for reaching out to us and we’re sorry to hear about the trouble you’ve experienced. Could you please share more details, such as a screenshot, to show exactly where you are encountering this critical error? This will help us check and provide you with a quick solution.
[URL=https://imageshack.com/i/por7NeaCj][IMG]https://imagizer.imageshack.com/v2/xq70/924/r7NeaC.jpg[/IMG][/URL] [URL=https://imageshack.com/i/pnqzCboAj][IMG]https://imagizer.imageshack.com/v2/xq70/923/qzCboA.jpg[/IMG][/URL] Within a few seconds the error appears. Have requested hosting to increase timeout [URL=https://imageshack.com/i/pm3PUrKFj][IMG]https://imagizer.imageshack.com/v2/xq70/922/3PUrKF.jpg[/IMG][/URL] See the whopping amount of tables Now when I try to refresh, I see this: [URL=https://imageshack.com/i/pmk1vNbNj][IMG]https://imagizer.imageshack.com/v2/xq70/922/k1vNbN.jpg[/IMG][/URL] This reply was modified 1 year, 9 months ago by vilayati . This reply was modified 1 year, 9 months ago by vilayati . This reply was modified 1 year, 9 months ago by vilayati .
Hi, we apologize for the delayed response. We’ve raised a GitHub ticket for this issue, which will be addressed in an upcoming update. We kindly request your patience in the meantime. Here is the ticket: https://github.com/ahmedkaludi/wp-database-backup/issues/96