WPIntell

Source evidence

Critical error message

Banner Management For WooCommerce · support · 2023-06-29T10:01:00+00:00

mixedsentiment
highseverity
0.94relevance
2replies
Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

3 / 19 rows with source links

15.8% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

16 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support
astralex resolved
Hi, when users have paid their order, on thankyou page they get a message displayed: “There has been a critical error on this website”. I display a banner there for a gift card. I checked woocommerce logs and it seams to be related to this: 2023-05-29T21:16:23+00:00 CRITICAL Uncaught Error: Call to a member function get_data() on bool in /home/xxxxxx.server.com/xxxxxxuser/public_html/wp-content/themes/redirect/functions.php:176 Stack trace: #0 /home/xxxxxx.server.com/xxxxxxuser/public_html/wp-includes/class-wp-hook.php(308): hawkdive_google_conversion_tracking() #1 /home/xxxxxx.server.com/xxxxxxuser/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #2 /home/xxxxxx.server.com/xxxxxxuser/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #3 /home/xxxxxx.server.com/xxxxxxuser/public_html/wp-content/plugins/banner-management-for-woocommerce/public/woocommerce/checkout/thankyou.php(205): do_action() #4 /home/xxxxxx.server.com/xxxxxxuser/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include('/home/723066.cl...') #5 /home/xxxxxx.server.com/xxxxxxuser/public_html/wp-content/plugins/woocommerce/includes/shortcodes/class-wc-shortcode-checkout.php(279): wc_get_template() #6 / in /home/xxxxxx.server.com/xxxxxxuser/public_html/wp-content/themes/redirect/functions.php on line 176 Hello @astralex Thanks for reaching out to us and for sharing the details here. We need to check your active theme and system report, as unable to reproduce the issue on our side. Also let us know the code that added at functions.php:176 line. Best Regards, Hitendra & DotStore Team Hello there, We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread. Best Regards, Hitendra & DotStore Team

Comments

2 shown
Hitendra Chopda 2023-07-10T09:29:00+00:00

Hello @astralex Thanks for reaching out to us and for sharing the details here. We need to check your active theme and system report, as unable to reproduce the issue on our side. Also let us know the code that added at functions.php:176 line. Best Regards, Hitendra & DotStore Team

Hitendra Chopda 2023-07-20T05:52:00+00:00

Hello there, We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread. Best Regards, Hitendra & DotStore Team