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Source evidence

Critical Error

Flipbox – Awesome Flip Boxes & Image Overlay for WordPress · support · 2025-09-29T20:53:00+00:00

Flipbox – Awesome Flip Boxes & Image Overlay for WordPress plugin evidence original source source API
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highseverity
0.88relevance
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Conversation

support
psbigbe resolved
This plugin has been great, but it recently caused a critical error on my site, causing me to deactivate it. Can you please help with this? Thanks! PHP Fatal error: Uncaught Error: Call to a member function get_row() on null in /var/www/htdocs/wp-content/plugins/image-hover-effects-ultimate-visual-composer/Inc_Helper/Public_Helper.php:78 Hello, Thank you for reaching out. I hope you’re doing well. We are currently investigating the issue and will have it fixed as soon as possible. I’ll keep you updated once it’s resolved. Best regards, Richard Hi Richard, Have you made any progress with this? Thanks! Hello, We’ve fixed the reported issue and released the v2.10.5 version of the plugin. Please update to the latest version — it should resolve the problem. Thank you for your patience and support. Best regards, Richard Hello, This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions. Regards, Richard

Comments

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Richard 2025-10-01T02:23:00+00:00

Hello, Thank you for reaching out. I hope you’re doing well. We are currently investigating the issue and will have it fixed as soon as possible. I’ll keep you updated once it’s resolved. Best regards, Richard

psbigbe 2025-10-06T23:25:00+00:00

Hi Richard, Have you made any progress with this? Thanks!

Richard 2025-10-11T10:07:00+00:00

Hello, We’ve fixed the reported issue and released the v2.10.5 version of the plugin. Please update to the latest version — it should resolve the problem. Thank you for your patience and support. Best regards, Richard

Richard 2025-10-20T22:39:00+00:00

Hello, This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions. Regards, Richard