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supportThis plugin used to work fine but since last few updates everytime i try to activate the plugin it throws a criticle error on my whole site and nothing loads i have updated php set higher memory limit etc and still the same? cheers scotty The page I need help with: [ log in to see the link]
This is what happens after activation i get this in back end of wordpress Parse error: syntax error, unexpected ‘)’ in /home/slvgiftwareco/public_html/wp-content/plugins/sprout-invoices/controllers/admin/Settings.php on line 181 if it does somehow activate my site goes blank
Ok i had to update php in htaccess it seems to be working ok again but ill keep you posted
Hello @muscles68 , Thank you for reaching out to support! It sounds like you got it working by setting a higher memory limit. Let us know if you need anything further. Thanks Elana D.
Ok so it ran for a few days then shut down my site with criticle error again
Hello @muscles68 , It looks like this might be an issue with older versions of PHP. Are you able to set PHP 7.4 or higher and test to see if that resolves any issues? Thanks Elana D.
Hi yes already changes php to 7.4 and upped my memory limit etc
For some odd reason my cpanel changed my php version in htaccess back to 7.2 ive now changed it back to 7.4 in htaccess
Hello @muscles68 , Did that resolve the updates? Thanks Elana D.
Hi yes so far seems to be ok thank you
Hello @muscles68 , Great! I’m going to mark this as resolved for now, but don’t hesitate to reach back out if you are still having issues. Thanks Elana D.
We spoke to soon thrown criticle error again
Hello @muscles68 , Did your htaccess get overridden? Could your hosting company be reverting that back? Thanks Elana D.
Hi yes it was getting overridden so i manually changed all my sites to 7.4 in cpanel and so far it seems ok thanks scoytty
Hello @muscles68 , Great! I suspected something was overwriting the changes back. Let us know if you have any further issues. Thanks Elana D.
I will do thanks
This is what happens after activation i get this in back end of wordpress Parse error: syntax error, unexpected ‘)’ in /home/slvgiftwareco/public_html/wp-content/plugins/sprout-invoices/controllers/admin/Settings.php on line 181 if it does somehow activate my site goes blank
Ok i had to update php in htaccess it seems to be working ok again but ill keep you posted
Hello @muscles68 , Thank you for reaching out to support! It sounds like you got it working by setting a higher memory limit. Let us know if you need anything further. Thanks Elana D.
Ok so it ran for a few days then shut down my site with criticle error again
Hello @muscles68 , It looks like this might be an issue with older versions of PHP. Are you able to set PHP 7.4 or higher and test to see if that resolves any issues? Thanks Elana D.
Hi yes already changes php to 7.4 and upped my memory limit etc
For some odd reason my cpanel changed my php version in htaccess back to 7.2 ive now changed it back to 7.4 in htaccess
Hello @muscles68 , Did that resolve the updates? Thanks Elana D.
Hi yes so far seems to be ok thank you
Hello @muscles68 , Great! I’m going to mark this as resolved for now, but don’t hesitate to reach back out if you are still having issues. Thanks Elana D.
We spoke to soon thrown criticle error again
Hello @muscles68 , Did your htaccess get overridden? Could your hosting company be reverting that back? Thanks Elana D.
Hi yes it was getting overridden so i manually changed all my sites to 7.4 in cpanel and so far it seems ok thanks scoytty
Hello @muscles68 , Great! I suspected something was overwriting the changes back. Let us know if you have any further issues. Thanks Elana D.
I will do thanks