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critical error

Sprout Invoices – Client Invoicing & Estimates · support · 2022-07-22T07:24:00+00:00

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muscles68 resolved
This plugin used to work fine but since last few updates everytime i try to activate the plugin it throws a criticle error on my whole site and nothing loads i have updated php set higher memory limit etc and still the same? cheers scotty The page I need help with: [ log in to see the link] This is what happens after activation i get this in back end of wordpress Parse error: syntax error, unexpected ‘)’ in /home/slvgiftwareco/public_html/wp-content/plugins/sprout-invoices/controllers/admin/Settings.php on line 181 if it does somehow activate my site goes blank Ok i had to update php in htaccess it seems to be working ok again but ill keep you posted Hello @muscles68 , ​Thank you for reaching out to support! It sounds like you got it working by setting a higher memory limit. Let us know if you need anything further. Thanks Elana D. Ok so it ran for a few days then shut down my site with criticle error again Hello @muscles68 , It looks like this might be an issue with older versions of PHP. Are you able to set PHP 7.4 or higher and test to see if that resolves any issues? Thanks Elana D. Hi yes already changes php to 7.4 and upped my memory limit etc For some odd reason my cpanel changed my php version in htaccess back to 7.2 ive now changed it back to 7.4 in htaccess Hello @muscles68 , Did that resolve the updates? Thanks Elana D. Hi yes so far seems to be ok thank you Hello @muscles68 , Great! I’m going to mark this as resolved for now, but don’t hesitate to reach back out if you are still having issues. Thanks Elana D. We spoke to soon thrown criticle error again Hello @muscles68 , Did your htaccess get overridden? Could your hosting company be reverting that back? Thanks Elana D. Hi yes it was getting overridden so i manually changed all my sites to 7.4 in cpanel and so far it seems ok thanks scoytty Hello @muscles68 , Great! I suspected something was overwriting the changes back. Let us know if you have any further issues. Thanks Elana D. I will do thanks

Comments

15 shown
muscles68 2022-07-22T07:26:00+00:00

This is what happens after activation i get this in back end of wordpress Parse error: syntax error, unexpected ‘)’ in /home/slvgiftwareco/public_html/wp-content/plugins/sprout-invoices/controllers/admin/Settings.php on line 181 if it does somehow activate my site goes blank

muscles68 2022-07-22T07:32:00+00:00

Ok i had to update php in htaccess it seems to be working ok again but ill keep you posted

Elana Davis 2022-07-22T13:13:00+00:00

Hello @muscles68 , ​Thank you for reaching out to support! It sounds like you got it working by setting a higher memory limit. Let us know if you need anything further. Thanks Elana D.

muscles68 2022-07-26T19:48:00+00:00

Ok so it ran for a few days then shut down my site with criticle error again

Elana Davis 2022-07-27T15:33:00+00:00

Hello @muscles68 , It looks like this might be an issue with older versions of PHP. Are you able to set PHP 7.4 or higher and test to see if that resolves any issues? Thanks Elana D.

muscles68 2022-07-27T15:47:00+00:00

Hi yes already changes php to 7.4 and upped my memory limit etc

muscles68 2022-07-27T16:01:00+00:00

For some odd reason my cpanel changed my php version in htaccess back to 7.2 ive now changed it back to 7.4 in htaccess

Elana Davis 2022-07-27T16:23:00+00:00

Hello @muscles68 , Did that resolve the updates? Thanks Elana D.

muscles68 2022-07-27T16:53:00+00:00

Hi yes so far seems to be ok thank you

Elana Davis 2022-07-27T16:54:00+00:00

Hello @muscles68 , Great! I’m going to mark this as resolved for now, but don’t hesitate to reach back out if you are still having issues. Thanks Elana D.

muscles68 2022-07-27T20:05:00+00:00

We spoke to soon thrown criticle error again

Elana Davis 2022-07-29T12:47:00+00:00

Hello @muscles68 , Did your htaccess get overridden? Could your hosting company be reverting that back? Thanks Elana D.

muscles68 2022-07-29T12:50:00+00:00

Hi yes it was getting overridden so i manually changed all my sites to 7.4 in cpanel and so far it seems ok thanks scoytty

Elana Davis 2022-07-29T12:54:00+00:00

Hello @muscles68 , Great! I suspected something was overwriting the changes back. Let us know if you have any further issues. Thanks Elana D.

muscles68 2022-07-29T12:55:00+00:00

I will do thanks