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supportSince updating to WordPress 5.9.2. I am getting a critical error when saving any product related details. Eg Saving a draft, or saving changes to attributes. The error is: WARNING: wp-content/plugins/transdirect-shipping/includes/order_sync.php:252 – Attempt to read property “post_type” on null get_default_post_to_edit, wp_insert_post, do_action(‘save_post’), WP_Hook->do_action, WP_Hook->apply_filters, td_save_post_callback, order_sync->td_update_order Email states: Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error with one of your plugins, Transdirect Shipping.` Running Transdirect 7.1.3 plugin If I disable the plugin, the products save without issue. @transdirect If you need more info, please share an email where we can send more information to you.
Hello @pkma Thank you for contacting Transdirect Support. Can you please share your email id so our technical support team will get back to you asap. Thank you Transdiect Support Team
@transdirect Thanks for the reply. I noticed that in many of the support items raised here, your first reply asks for the email ID of the person. I then see that many don’t reply. I feel that most don’t want to publicly list their email address. And this includes myself, hence why I asked you above in the original post for an email address. You must have missed that. Can you please share a better way of creating contact. I think you should have a business related generic email address of which we can email you or the team as a follow-up item. Asking anyone to post up their email addresses is a not ideal. Is there a Private message function? Hope you understand, and can you please look for a better solution as I feel many of the people who you reply too will feel the same.
Hello @pkma Thank you for your reply. Please feel free to write to techsupport@transdirect.com.au . From there our technical support team will discuss with you further on required detail regarding your website + any other questions they have. Thank you Transdirect Support Team
Hello @pkma Thank you for contacting Transdirect Support. Can you please share your email id so our technical support team will get back to you asap. Thank you Transdiect Support Team
@transdirect Thanks for the reply. I noticed that in many of the support items raised here, your first reply asks for the email ID of the person. I then see that many don’t reply. I feel that most don’t want to publicly list their email address. And this includes myself, hence why I asked you above in the original post for an email address. You must have missed that. Can you please share a better way of creating contact. I think you should have a business related generic email address of which we can email you or the team as a follow-up item. Asking anyone to post up their email addresses is a not ideal. Is there a Private message function? Hope you understand, and can you please look for a better solution as I feel many of the people who you reply too will feel the same.
Hello @pkma Thank you for your reply. Please feel free to write to techsupport@transdirect.com.au . From there our technical support team will discuss with you further on required detail regarding your website + any other questions they have. Thank you Transdirect Support Team