WPIntell

Source evidence

critical error

Edit Flow · support · 2020-09-08T20:09:00+00:00

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highseverity
1.0relevance
3replies
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Conversation

support
yogabasics unresolved
When I go to the calendar page in admin (../wp-admin/index.php?page=calendar) I get error message “There has been a critical error on your website. Please check your site admin email inbox for instructions.” I have been using the plugin for years without any issues and I had not made any recent updates so I’m confused by how this is triggering the error. Any help fixing this is appreciated! I’m getting this message too. Looking at the logs it’s a memory allocation error (allowed memory size exhausted). Tried increasing WP_MAX_MEMORY_LIMIT a couple times, up to 2048M on a test server and it still dies. Looks like the script is doing a database update or modification that’s running out of memory. We have big post and user tables (535K and 431K records, respectively) which is likely a contributing factor. Would love to get suggestions for a workaround… Thanks! This ended up being a temporary issue on our site…it magically fixed itself the next day and has not been a problem since. I recommend giving it 24 hrs to see if the same happens with you. Thanks. We’ve re-tried many times over the past few months and the issue persists, at least for us. Sticking to an outdated version of the plugin.

Comments

3 shown
trek7k 2020-09-15T14:44:00+00:00

I’m getting this message too. Looking at the logs it’s a memory allocation error (allowed memory size exhausted). Tried increasing WP_MAX_MEMORY_LIMIT a couple times, up to 2048M on a test server and it still dies. Looks like the script is doing a database update or modification that’s running out of memory. We have big post and user tables (535K and 431K records, respectively) which is likely a contributing factor. Would love to get suggestions for a workaround… Thanks!

yogabasics 2020-09-15T16:10:00+00:00

This ended up being a temporary issue on our site…it magically fixed itself the next day and has not been a problem since. I recommend giving it 24 hrs to see if the same happens with you.

trek7k 2020-09-15T16:12:00+00:00

Thanks. We’ve re-tried many times over the past few months and the issue persists, at least for us. Sticking to an outdated version of the plugin.