Source evidence

Create Event keeps loading

Sympose · support · 2021-02-22T19:23:00+00:00

Sympose plugin evidence original source source API

mixedsentiment

mediumseverity

0.78relevance

3replies

Evidence linked to opportunitycommercial context

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Open evidence

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Conversation

support

nanadhdie resolved

Hi, It’s the first time I’m using Sympose and so far I am very cheerful about it. But I do experience an issue. Maybe I’m doing something wrong, hope you can help me out. The problem: I started the event set up and added times and speakers including the conference subject. So far so good, but when I clicked on ‘create event’ it keeps loading. I think it’s almost 20 minutes now. I don’t know what to do because I am afraid I will lose all the data. Hi – thanks for reaching out and pointing out this bug. I was able to reproduce this and created an issue for it on the Github repository: https://github.com/conference7/sympose/issues/32 Since the Quick Start is an important part of Sympose we’ll publish a fix for this in the next days. Hi @nahdie – I’m happy to inform you that the issue has been fixed! For more information, see the pull request here: https://github.com/conference7/sympose/pull/33 Thank you very much! It’s working fine right now. Great support!

Commercial Context

Opportunity

booking revenue assurance

Schedule booking flow assurance for keeping booking availability and appointment flows working

Buyer: service businesses and booking-site builders

Wedge: test schedule availability, booking notifications, payment handoffs, and calendar sync

Investigate Pain card complete market

Analysis

heuristic-v1

Summary: Create Event keeps loading: users show bugs, support, migration pain that may indicate a product gap.

Evidence quote: Create Event keeps loading Hi, It’s the first time I’m using Sympose and so far I am very cheerful about it.

Affected feature: form

bugs support migration easy

Plugin

API

Sympose

60 active installs · 9.4K downloads · rating 80.0

conference schedule sessions speakers sponsors

Comments

3 shown

Marinus Klasen 2021-02-25T08:31:00+00:00

Hi – thanks for reaching out and pointing out this bug. I was able to reproduce this and created an issue for it on the Github repository: https://github.com/conference7/sympose/issues/32 Since the Quick Start is an important part of Sympose we’ll publish a fix for this in the next days.

Marinus Klasen 2021-02-25T13:48:00+00:00

Hi @nahdie – I’m happy to inform you that the issue has been fixed! For more information, see the pull request here: https://github.com/conference7/sympose/pull/33

nanadhdie 2021-03-11T09:47:00+00:00

Thank you very much! It’s working fine right now. Great support!