Could do better

The integration with WordPress and Woocommerce is superficial at best. Woocommerce has shipping zones and classes which can be applied to categories and products but these are totally ignored in the Trans Direct plugin which requires you to create rules via their website for each product using the SKU. Which then presents a maintenance issue for new products which will have to be manually added to the list of rules. The manual online rule creation process doesn’t allow you to edit a rule once created – even though there is an edit button which allows you to make changes, there’s no way to save your edit. OK you can import those rules from a CSV file but the process is clunky and the sample CSV file contains column headings but no sample data. The CSV file also uses a + sign to indicate an amount should be added to the shipping cost. In a spreadsheet + is used to start the entry of a formula so the only workaround is to enter ‘+ which may mean the import fails. OK you can export the spreadsheet file to CSV and then search and replace but someone should have picked it up in testing. Judging by the number of unanswered comments in the WP support forum I’d suggest that support is patchy.