Source evidence

CORS Problem

WP VR – 360 Panorama and Virtual Tour Builder · support · 2024-07-25T10:17:00+00:00

WP VR – 360 Panorama and Virtual Tour Builder plugin evidence original source source API

mixedsentiment

mediumseverity

0.78relevance

4replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

2 / 30 rows with source links

6.7% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

28 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

cerkovan resolved

Hello, I need to use this plugin for a VR Video we host on AWS servers. Even though all the necessary settings have been made on the AWS side, I receive the error mentioned below in the console on our site. As far as I have seen, many people who received the same error stated that they solved the problem by adding the crossorigin=”anonymous” attribute to the video tag. How can I add this feature? VIDEOJS: ERROR: (CODE:web-vr-hls-cors-not-supported undefined) Your browser/device does not support HLS 360 video. See http://webvr.info for assistance. Hi @cerkovan , Thank you for reaching out with your issue. Could you please provide us with the tour link where the error is occurring? This will help us investigate the problem further and determine how to assist you in adding the crossorigin="anonymous" attribute or resolving the issue. Looking forward to your response. Best regards, Hello, thank you very much for your answer. Is there a way I can send you the necessary links privately? Hi @cerkovan , Sure. You can contact us to our official support channel here . Best Regards, Hi @cerkovan , As we didn’t get to hear from you, we are assuming the issue has been resolved. For now, we are marking the thread as resolved. You can always open a ticket if you need to. Thank you.

Commercial Context

Opportunity

property listing and inquiry operations

Real Estate listing and inquiry assurance for keeping property listings, availability, and inquiries accurate

Buyer: real estate agencies, property managers, and directory-site builders

Wedge: check real estate listing freshness, media, maps, CRM handoffs, and inquiry routing

Investigate Pain card complete market

Analysis

heuristic-v1

Summary: CORS Problem: users show bugs, missing feature, support pain that may indicate a product gap.

Evidence quote: Even though all the necessary settings have been made on the AWS side, I receive the error mentioned below in the console on our site.

Affected feature: bugs

bugs missing feature support support

Plugin

API

WP VR – 360 Panorama and Virtual Tour Builder

10.0K active installs · 943.3K downloads · rating 94.0

360 panorama viewer real-estate virtual reality virtual tour vr tour

Comments

4 shown

Fatema-Tuz-Zohra Nabila 2024-07-26T05:59:00+00:00

Hi @cerkovan , Thank you for reaching out with your issue. Could you please provide us with the tour link where the error is occurring? This will help us investigate the problem further and determine how to assist you in adding the crossorigin="anonymous" attribute or resolving the issue. Looking forward to your response. Best regards,

cerkovan 2024-07-26T06:05:00+00:00

Hello, thank you very much for your answer. Is there a way I can send you the necessary links privately?

Fatema-Tuz-Zohra Nabila 2024-07-26T09:50:00+00:00

Hi @cerkovan , Sure. You can contact us to our official support channel here . Best Regards,

Fatema-Tuz-Zohra Nabila 2024-07-30T05:31:00+00:00

Hi @cerkovan , As we didn’t get to hear from you, we are assuming the issue has been resolved. For now, we are marking the thread as resolved. You can always open a ticket if you need to. Thank you.