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Conversion value not recognized by Microsoft Ads

Tracking and Consent Manager – WP Full Picture · support · 2025-04-08T15:49:00+00:00

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eclemente resolved
Hi, we have detected in several projects using Microsoft Ads that the conversion value is not recognized by Microsoft. The conversion is configured as event, for example purchase or checkout and is set as conversion value “variable”. However, the value is not recognized and the default value is used. The variable EcommTotalValue seems not to be recognized and when debugging Microsoft UET Tag indicates: Website missing variable revenue code snippet Variable revenue goals require you to add a custom code snippet to report revenue value. For Destination URL goals, this custom implementation should not contain Event parameters – Category, Action, Label, Value. Any help? The page I need help with: [ log in to see the link] Hi eclemente. Thank you for the enquiry. I will check what is going on and get back to you with more information. If this is a bug then I will have it fixed ASAP. Have a nice day Krzysztof Planeta Hi. Just a quick info. I sent an updated plugin files to your email (the same you used to comment on WP FP website). Please let me know if this fixes the issue. Have a nice day! Thanks, I received the 2 update messages, but not the plugin files. Hi eclemente. I sent it to e*****@i***o.es The email is correct, but I am not receiving attachments. Ah. I see. I will send you a dropbox link in a moment (to the same email address). I hope to test it today. Thanks. Hello eclemente. Can you now see revenue values for add to cart and checkout events? Please let me know and I will introduce the changes to the next update for all users. Have a nice day Krzysztof Planeta Hello, Sorry for the delay, our IT team already did the update and we have checked that it already correctly picks up the variable value of the conversion. Thank you. Hello eclemente. Thank you for the info. I will include it in the next update. Have a nice day Krzysztof Planeta

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Krzysztof Planeta 2025-04-09T08:17:00+00:00

Hi eclemente. Thank you for the enquiry. I will check what is going on and get back to you with more information. If this is a bug then I will have it fixed ASAP. Have a nice day Krzysztof Planeta

Krzysztof Planeta 2025-04-09T10:30:00+00:00

Hi. Just a quick info. I sent an updated plugin files to your email (the same you used to comment on WP FP website). Please let me know if this fixes the issue. Have a nice day!

eclemente 2025-04-09T14:54:00+00:00

Thanks, I received the 2 update messages, but not the plugin files.

Krzysztof Planeta 2025-04-09T14:57:00+00:00

Hi eclemente. I sent it to e*****@i***o.es

eclemente 2025-04-09T15:05:00+00:00

The email is correct, but I am not receiving attachments.

Krzysztof Planeta 2025-04-09T15:08:00+00:00

Ah. I see. I will send you a dropbox link in a moment (to the same email address).

eclemente 2025-04-09T15:20:00+00:00

I hope to test it today. Thanks.

Krzysztof Planeta 2025-04-17T17:08:00+00:00

Hello eclemente. Can you now see revenue values for add to cart and checkout events? Please let me know and I will introduce the changes to the next update for all users. Have a nice day Krzysztof Planeta

eclemente 2025-04-21T10:43:00+00:00

Hello, Sorry for the delay, our IT team already did the update and we have checked that it already correctly picks up the variable value of the conversion. Thank you.

Krzysztof Planeta 2025-04-22T10:31:00+00:00

Hello eclemente. Thank you for the info. I will include it in the next update. Have a nice day Krzysztof Planeta