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Music Store – WordPress eCommerce · support · 2024-05-06T20:31:00+00:00

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Conversation

support
omigosh resolved
I’ve tried your solution dozens of times but can’t make it work possibly because I have to use my own Paypal account to test the system. But even when I check the Sandbox button, the system tries to log me into my own Paypal account and then sends me a warning that I’m logging into the Paypal account of the seller. Is that what’s supposed to happen? Is there no Paypal test account to try this with? I don’t want to show my client a method that doesn’t work. As for setting up the Listener, I chose the standard option and ran across the video tutorial from Paypal which is so overly complicated it’s a joke. Overall I don’t understand what’s supposed to happen. Is there a way I can hire you to set it up? If not, I’ll have to find another method. The page I need help with: [ log in to see the link] Hello @omigosh Thank you very much for using our plugin. PayPal Sandbox and Production are separate accounts. If you select the Sandbox option in the store’s settings, you must enter an email address associated with a Sandbox account, and the same happens with the Production account. Also, PayPal does not allow using the same account for the buyer and seller. When the buyer presses the “Buy Now” button, he is redirected to PayPal. The buyer must log in to his PayPal account and complete the payment. Please note you must active the IPN (Instant Payment Notifications) in your PayPal account to allow PayPal to notify your website after every purchase to register it and generate the download links. Best regards. I would love to continue with your plugin but the instructions for setting up the listener with Paypal are so complicated I simply can’t follow them. Do you have an easier solution? Hello @omigosh I’m sorry, but we cannot modify how PayPal works from the plugin. If you want to use PayPal you must configure PayPal properly and activate the IPN (our plugin includes the instructions from the store settings page, but there are multiple tutorials in the PayPal documentation). If you don’t want to use PayPal, you can install and configure the https://wordpress.org/plugins/music-store-stripe-add-on/ plugin and sell your products using Stripe as the payment gateway. Best regards.

Comments

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codepeople 2024-05-06T20:47:00+00:00

Hello @omigosh Thank you very much for using our plugin. PayPal Sandbox and Production are separate accounts. If you select the Sandbox option in the store’s settings, you must enter an email address associated with a Sandbox account, and the same happens with the Production account. Also, PayPal does not allow using the same account for the buyer and seller. When the buyer presses the “Buy Now” button, he is redirected to PayPal. The buyer must log in to his PayPal account and complete the payment. Please note you must active the IPN (Instant Payment Notifications) in your PayPal account to allow PayPal to notify your website after every purchase to register it and generate the download links. Best regards.

omigosh 2024-05-06T22:20:00+00:00

I would love to continue with your plugin but the instructions for setting up the listener with Paypal are so complicated I simply can’t follow them. Do you have an easier solution?

codepeople 2024-05-06T22:25:00+00:00

Hello @omigosh I’m sorry, but we cannot modify how PayPal works from the plugin. If you want to use PayPal you must configure PayPal properly and activate the IPN (our plugin includes the instructions from the store settings page, but there are multiple tutorials in the PayPal documentation). If you don’t want to use PayPal, you can install and configure the https://wordpress.org/plugins/music-store-stripe-add-on/ plugin and sell your products using Stripe as the payment gateway. Best regards.