Conflit with Elementor

Hi, I’ve got problem with OceanWp and Elementor. In page editor, i try for example to deactivate Footer, or Header, or change Menu, but any setting are working (And no error message) . When I deactivate Elementor, all this settings works! Can you help ? Hello @stephkcs , Thank you for reaching out, I fully examined the issue you have raised on this topic and could not see it on my end. Do you use Elementor Pro? This issue could be related to the theme builder in Elementor, and in that case, you’ll need to get in touch with the Elementor team. The forum rules don’t allow us to discuss or resolve issues related to pro plugins. Would you please take a look at the forum guidelines here: https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products ? If you don’t have pro plugins, kindly provide us with your system environment information. To do this, please go to WP Dashboard > Tools > Site Health > Info Tab and click on the button Copy site info to clipboard. You can send the information as code here or upload them to http://pastebin.com/ or https://gist.github.com/ and get an exclusive link: https://i.postimg.cc/fbjtkFyJ/image.png (you can remove your email address from the content). Best Regards Hello @shahin , Thanks for your response. I don’t use Elementor Pro. For information, I tried to deactivate Jetpack but still, problem is here. Here is the health informations : ` wp-core version: 6.7.1 site_language: fr_FR user_language: fr_FR timezone: +00:00 permalink: /%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: open environment_type: production user_count: 7 dotorg_communication: true wp-paths-sizes wordpress_path: /home/u452067359/domains/karmacomsolidarite.org/public_html wordpress_size: 64,65 Mo (67790477 bytes) uploads_path: /home/u452067359/domains/karmacomsolidarite.org/public_html/wp-content/uploads uploads_size: 48,72 Mo (51087014 bytes) themes_path: /home/u452067359/domains/karmacomsolidarite.org/public_html/wp-content/themes themes_size: 26,38 Mo (27665590 bytes) plugins_path: /home/u452067359/domains/karmacomsolidarite.org/public_html/wp-content/plugins plugins_size: 128,12 Mo (134344306 bytes) fonts_path: /home/u452067359/domains/karmacomsolidarite.org/public_html/wp-content/uploads/fonts fonts_size: directory not found database_size: 30,44 Mo (31916032 bytes) total_size: 298,31 Mo (312803419 bytes) wp-dropins (1) db.php: true wp-active-theme name: OceanWP Child Theme (oceanwp-child-theme-master) version: 1.0 author: OceanWP author_website: https://oceanwp.org/ parent_theme: OceanWP (oceanwp) theme_features: core-block-patterns, widgets-block-editor, align-wide, wp-block-styles, responsive-embeds, editor-styles, editor-style, menus, post-formats, title-tag, automatic-feed-links, post-thumbnails, custom-header, custom-logo, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, widgets theme_path: /home/u452067359/domains/karmacomsolidarite.org/public_html/wp-content/themes/oceanwp-child-theme-master auto_update: Désactivé wp-parent-theme name: OceanWP (oceanwp) version: 4.0.3 author: OceanWP author_website: https://oceanwp.org/about-oceanwp/ theme_path: /home/u452067359/domains/karmacomsolidarite.org/public_html/wp-content/themes/oceanwp auto_update: Activé wp-themes-inactive (3) Hello Elementor: version: 3.1.1, author: L’équipe d’Elementor, Mises à jour auto désactivées Twenty Twenty-Five: version: 1.0, author: L’équipe WordPress, Mises à jour auto désactivées Twenty Twenty-Four: version: 1.3, author: L’équipe WordPress, Mises à jour auto désactivées wp-plugins-active (15) Advanced Access Manager: version: 6.9.43, author: AAM support@aamplugin.com , Mises à jour auto activées Amelia: version: 1.2.11, author: TMS (latest version: 1.2.12), Mises à jour auto activées BackWPup: version: 4.1.7, author: BackWPup – WordPress Backup & Restore Plugin, Mises à jour auto activées Contact Form 7: version: 6.0.1, author: Takayuki Miyoshi, Mises à jour auto activées Elementor: version: 3.25.10, author: Elementor.com, Mises à jour auto activées Hostinger Easy Onboarding: version: 2.0.43, author: Hostinger (latest version: 2.0.44), Mises à jour auto activées Hostinger Tools: version: 3.0.19, author: Hostinger, Mises à jour auto activées Jetpack: version: 14.0, author: Automattic, Mises à jour auto activées Maintenance: version: 4.15, author: WebFactory Ltd, Mises à jour auto activées Ocean Extra: version: 2.4.3, author: OceanWP, Mises à jour auto activées Query Monitor: version: 3.17.0, author: John Blackbourn, Mises à jour auto activées Simply Schedule Appointments: version: 1.6.7.68, author: NSquared, Mises à jour auto activées The Events Calendar: version: 6.8.2.1, author: The Events Calendar, Mises à jour auto activées Ultimate Addons for Elementor Lite: version: 2.0.2, author: Brainstorm Force, Nikhil Chavan, Mises à jour auto activées Yoast SEO: version: 23.9, author: Team Yoast, Mises à jour auto activées wp-media image_editor: WP_Image_Editor_Imagick imagick_module_version: 1809 imagemagick_version: ImageMagick 7.1.1-19 Q16-HDRI x86_64 21601 https://imagemagick.org imagick_version: 3.7.0 file_uploads: 1 post_max_size: 2048M upload_max_filesize: 2048M max_effective_size: 2 Go max_file_uploads: 20 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Hello @stephkcs , Thank you for reaching out, Your website is under construction and I can’t see how you build the header and footer. Please explain to us step by step how we can reproduce the issue so we can recreate it somewhere other than your website. _____ Also, in the meantime, I saw you are using the child theme, first, please activate the parent theme and then perform a basic troubleshooting checkup method and make sure the issue is related to our theme or plugin(s). To do this, deactivate all other plugins, then activate them one by one and check for this issue. Continue doing this until you find out what product is causing a conflict with our product. You can upload your files using one of the following online services: https://postimages.org https://imgbb.com https://loom.com https://drive.google.com I hope it helps. Best Regards