Conversation
supportJust so you are aware, there is a conflict with WooGallery and ShopEngine Builder Template. Even with just shortcode in place, it breaks the website. The page I need help with: [ log in to see the link]
Hi @dvharrison , Thank you for reaching out and letting us know. Usually, the WooGallery plugin is compatible with the ShopEngine Builder Template . We checked your website, and it seems that the WooGallery plugin is currently deactivated. Could you please activate the plugin so we can inspect the issue directly and identify the source of the conflict? Once it’s active, kindly let us know — we’ll check it promptly and provide a fix or workaround as soon as possible. Thank you.
Hi @dvharrison , As we haven’t received any further updates from your end, we’re assuming the issue has been resolved. We are marking this thread as resolved for now. If you need any additional assistance, please feel free to open a new thread. Thank you!
Hi @dvharrison , Thank you for reaching out and letting us know. Usually, the WooGallery plugin is compatible with the ShopEngine Builder Template . We checked your website, and it seems that the WooGallery plugin is currently deactivated. Could you please activate the plugin so we can inspect the issue directly and identify the source of the conflict? Once it’s active, kindly let us know — we’ll check it promptly and provide a fix or workaround as soon as possible. Thank you.
Hi @dvharrison , As we haven’t received any further updates from your end, we’re assuming the issue has been resolved. We are marking this thread as resolved for now. If you need any additional assistance, please feel free to open a new thread. Thank you!