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Conflict with Flatsome theme

Instantio — Side Cart & One-Page Checkout for WooCommerce · support · 2024-03-02T17:51:00+00:00

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support
danstefanov93 resolved
I’m using the Flatsome theme, when enabling an option for the “Choose cart options” different than the “Direct Checkout” it breaks the “Products per row” feature of the theme. Is there a solution to this (or at least a temporary)? Thank you for reaching out to us with your concern. We appreciate your feedback, and I apologize for any inconvenience you’ve experienced. Our team is aware of the issue related to enabling options other than “Direct Checkout” in the “Choose Cart Options” setting and the subsequent impact on the “Products per Row” feature in the Flatsome theme. I want to assure you that we are actively working on a solution to address this compatibility issue. As a temporary workaround, we recommend using the “Direct Checkout” option (only if you are using “Flatsome Theme”) until the upcoming update is released. Our development team is diligently working on resolving this issue, and the fix will be included in our next plugin update. We understand the importance of having a seamless user experience, and your patience is highly appreciated as we work towards providing a comprehensive solution. If you have any further questions or if there’s anything else we can assist you with, please feel free to let us know. Thank you for your understanding and for choosing our plugin for your WordPress website. Best Regards, This issue has been fixed to our latest update

Comments

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M Hemel Hasan 2024-03-07T06:45:00+00:00

Thank you for reaching out to us with your concern. We appreciate your feedback, and I apologize for any inconvenience you’ve experienced. Our team is aware of the issue related to enabling options other than “Direct Checkout” in the “Choose Cart Options” setting and the subsequent impact on the “Products per Row” feature in the Flatsome theme. I want to assure you that we are actively working on a solution to address this compatibility issue. As a temporary workaround, we recommend using the “Direct Checkout” option (only if you are using “Flatsome Theme”) until the upcoming update is released. Our development team is diligently working on resolving this issue, and the fix will be included in our next plugin update. We understand the importance of having a seamless user experience, and your patience is highly appreciated as we work towards providing a comprehensive solution. If you have any further questions or if there’s anything else we can assist you with, please feel free to let us know. Thank you for your understanding and for choosing our plugin for your WordPress website. Best Regards,

mdashikul 2024-03-13T09:21:00+00:00

This issue has been fixed to our latest update