Source evidence

Confirmation message

Better Sharing · support · 2023-12-09T00:42:00+00:00

Better Sharing plugin evidence original source source API

complaintsentiment

mediumseverity

0.8relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

4 / 32 rows with source links

12.5% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

28 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

katejth33 unresolved

Hello. I love this plugin but when a user submits the form, the confirmation changes from SENDING to SEND. It is confusing for users as it looks like the form has not been submitted. It should say SENT. Can that be changed please? Hi @katejth33 , thank you for the kind words and the great suggestion. We have an issue in our backlog to improve the UI for the area that you described. Our plan is to replace the entire page element with a nice success message, then give the user a button to return to the form (or close the modal.) Since you’ve asked for it, we bumped it up a little in priority for you. We’ll drop a line in this thread when it ships, thanks again for the feedback. That would be great! Thanks so much for the reply. Hey @katejth33 , we have been making updates to the BetterSharing plugin including adding a confirmation screen after the emails are sent. I think this will address the issue you raised and I’m happy to receive any feedback from you about it. Please let us know what you think!

Commercial Context

Opportunity

onsite conversion and engagement operations

Sharing conversion widget assurance for turning onsite engagement widgets into measurable leads, trust, and conversions

Buyer: marketing teams, agencies, publishers, and ecommerce operators

Wedge: audit sharing display rules, lead capture, trust signals, and campaign attribution

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Confirmation message: users show bugs, support pain that may indicate a product gap.

Evidence quote: I love this plugin but when a user submits the form, the confirmation changes from SENDING to SEND.

Affected feature: email

bugs support quality email

Plugin

API

Better Sharing

30 active installs · 8.0K downloads · rating 100.0

cloudsponge contact picker sharing woocommerce

Comments

3 shown

circuitfive 2023-12-12T19:35:00+00:00

Hi @katejth33 , thank you for the kind words and the great suggestion. We have an issue in our backlog to improve the UI for the area that you described. Our plan is to replace the entire page element with a nice success message, then give the user a button to return to the form (or close the modal.) Since you’ve asked for it, we bumped it up a little in priority for you. We’ll drop a line in this thread when it ships, thanks again for the feedback.

katejth33 2023-12-12T22:11:00+00:00

That would be great! Thanks so much for the reply.

CloudSponge 2024-04-03T19:39:00+00:00

Hey @katejth33 , we have been making updates to the BetterSharing plugin including adding a confirmation screen after the emails are sent. I think this will address the issue you raised and I’m happy to receive any feedback from you about it. Please let us know what you think!