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Source evidence

Completely ripped us off. ZERO response to my inquiries

Block Slider – Responsive Image Slider, Video Slider & Post Slider · review · 2024-05-21T19:10:00+00:00

Block Slider – Responsive Image Slider, Video Slider & Post Slider plugin evidence original source source API
complaintsentiment
highseverity
0.96relevance
2replies
Evidence linked to opportunitycommercial context

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Open evidence

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5 / 33 rows with source links

15.2% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

28 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

review · 1 stars
kaihulshof unresolved
My company paid for the $99/yr pro version of WP Block Slider about a month ago. We never received a confirmation email. There is no account that has been created for my company. We can’t even log in. I’ve emailed them for support twice through the website with no response. It’s not just like stealing, it is stealing. This feels like a scam. Buyer beware. Hi, Sorry for any inconvenience if you haven’t received the email. Just to make it clear we use Freemius for payment and delivering the paid version. Can you confirm me your email that you used at the time of checkout and I will check that. Hi Munir – thank you for your response. I didn’t receive the confirmation email nor was there an account created under websites@canopymedia.ca . The bigger issue here though is that I submitted TWO support tickets directly through your website and never received a response to those either. I’ve spoken with my dev team and they’ve decided that even if your plugin might be good, it’s clearly not very well supported – and that’s a dealbreaker. Please refund my payment in full and cancel the subscription. Thank you. This reply was modified 2 years ago by kaihulshof . This reply was modified 2 years ago by kaihulshof . Reason: typos

Comments

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Munir Kamal 2024-05-22T06:01:00+00:00

Hi, Sorry for any inconvenience if you haven’t received the email. Just to make it clear we use Freemius for payment and delivering the paid version. Can you confirm me your email that you used at the time of checkout and I will check that.

kaihulshof 2024-05-27T20:23:00+00:00

Hi Munir – thank you for your response. I didn’t receive the confirmation email nor was there an account created under websites@canopymedia.ca . The bigger issue here though is that I submitted TWO support tickets directly through your website and never received a response to those either. I’ve spoken with my dev team and they’ve decided that even if your plugin might be good, it’s clearly not very well supported – and that’s a dealbreaker. Please refund my payment in full and cancel the subscription. Thank you. This reply was modified 2 years ago by kaihulshof . This reply was modified 2 years ago by kaihulshof . Reason: typos