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Source evidence

Completely broke the website

Powered Cache – Caching and Optimization for WordPress – Easily Improve PageSpeed & Web Vitals Score · review · 2024-01-23T17:23:00+00:00

Powered Cache – Caching and Optimization for WordPress – Easily Improve PageSpeed & Web Vitals Score plugin evidence original source source API
complaintsentiment
highseverity
0.97relevance
1replies
Evidence linked to opportunitycommercial context

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17.1% of this page's analysis has direct source links.

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Conversation

review · 1 stars
leviuqse unresolved
After installing the plugin the website was completely broken: it didn’t load with page cache nor with the minify, and also, once I uninstalled it all the pages started to give a 404 error completely breaking the website and having to resort to a backup. Hi @leviuqse , I’m really sorry to hear about the issues you’ve experienced with our plugin. I completely understand how frustrating this must be, and I want to assure you that I’m here to help get this sorted out. To get a clearer picture of what might have caused this problem, could you please share the error logs with me? These details are essential for pinpointing the exact cause and finding a solution. I’m committed to resolving any issues as quickly as possible and ensuring that you have a smooth experience with our product. Thank you for your cooperation, and I look forward to assisting you further. Your feedback is invaluable in helping us improve.

Comments

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Mustafa Uysal 2024-01-23T18:35:00+00:00

Hi @leviuqse , I’m really sorry to hear about the issues you’ve experienced with our plugin. I completely understand how frustrating this must be, and I want to assure you that I’m here to help get this sorted out. To get a clearer picture of what might have caused this problem, could you please share the error logs with me? These details are essential for pinpointing the exact cause and finding a solution. I’m committed to resolving any issues as quickly as possible and ensuring that you have a smooth experience with our product. Thank you for your cooperation, and I look forward to assisting you further. Your feedback is invaluable in helping us improve.