WPIntell

Source evidence

Completed orders

YouCan Pay · support · 2022-07-10T21:18:00+00:00

YouCan Pay plugin evidence original source source API
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highseverity
0.94relevance
6replies
Evidence linked to opportunitycommercial context

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Conversation

support
ab12shady resolved
Hello, Please a lot of completed orders (or in processing) is showing done for many clients (successfully completed) but actually they payment is declined (sometimes) what i’m asking you is to fix this plugin error. Because it makes thing confusing by showing completed with an order number for me on woocommerce dashboard and for clients. But when i check on the Youcanpay plateforme or even on the clients transactions history it’s declined. Thank you I have the same error, just for a quick fix try using the standalone mode. Hello bro, Quick fix for the declined payments or the bug on showing completed when it isn’t For both, try use the other option not the normal one : https://i.imgur.com/wDMd4fz.png For declined payments, its from YouCan itself, you cant fix it. Because they have their own algorithms that may or may not accept a payment based on different things, like card type, user IP… Yes sure, It’s like the Radar Option in Stripe, they block some payment especially for VPN users and High risk prudence, you are right i will try the other method to avoid the bugs and errors at least. Thank you bro. Hi 👋 Thank you for reaching out! The problem you are speaking of should be fixed in the latest version of the plugin 2.0.10. Please update and check again, if you’re still facing the same issue, don’t hesitate to reply here with some details about your case. Have a nice day.

Comments

6 shown
adiltibari 2022-07-12T21:20:00+00:00

I have the same error, just for a quick fix try using the standalone mode.

ab12shady 2022-07-12T23:43:00+00:00

Hello bro, Quick fix for the declined payments or the bug on showing completed when it isn’t

adiltibari 2022-07-12T23:56:00+00:00

For both, try use the other option not the normal one : https://i.imgur.com/wDMd4fz.png

adiltibari 2022-07-12T23:58:00+00:00

For declined payments, its from YouCan itself, you cant fix it. Because they have their own algorithms that may or may not accept a payment based on different things, like card type, user IP…

ab12shady 2022-07-13T00:02:00+00:00

Yes sure, It’s like the Radar Option in Stripe, they block some payment especially for VPN users and High risk prudence, you are right i will try the other method to avoid the bugs and errors at least. Thank you bro.

YouCan Pay 2022-07-27T16:01:00+00:00

Hi 👋 Thank you for reaching out! The problem you are speaking of should be fixed in the latest version of the plugin 2.0.10. Please update and check again, if you’re still facing the same issue, don’t hesitate to reply here with some details about your case. Have a nice day.