WPIntell

Source evidence

Comment section not showing anymore?

Forget Spam Comment · support · 2021-07-10T14:29:00+00:00

mixedsentiment
highseverity
0.94relevance
3replies
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Conversation

support
Nate resolved
Hello, I’ve just updated the plugin, and noticed that the entire comment area is not showing anymore in my posts. I am not sure if this is related to Forget Spam Comment plugin, or if I just didn’t notice whenever the issue began. I’m using the default WP comments. Any ideas for what to check? No errors in browser console. Thanks Hello! The latest update contains a very minor changes in code that shouldn’t really affect. Let me help you in debugging the issue 0. Clear page cache. The post you are checking make sure it has comment open. 1. Please take a backup first. 2. Could you please deactivate only Forget Spam Comment for 5 min? 3. Then, see if your comment form appears below or above all comments or not, or full comment area as expected! One by one deactivating each plugin can help in debugging which plugin is causing this issue. Please keep me posted how it goes. Thanks This reply was modified 4 years, 10 months ago by Gulshan Kumar . I think I know the reason. Nothing related to your plugin. I have comments set to be closed after a certain number of days. And I had seen a recent post before updating your plugin which was not closed yet, and then after updating, checked other older posts and became confused. Thank you for your great support anyway and great plugin! Nate This reply was modified 4 years, 10 months ago by Nate . This reply was modified 4 years, 10 months ago by Nate . Glad it’s sorted. You’re welcome! Have a great weekend! 🎉

Comments

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Gulshan Kumar 2021-07-10T15:30:00+00:00

Hello! The latest update contains a very minor changes in code that shouldn’t really affect. Let me help you in debugging the issue 0. Clear page cache. The post you are checking make sure it has comment open. 1. Please take a backup first. 2. Could you please deactivate only Forget Spam Comment for 5 min? 3. Then, see if your comment form appears below or above all comments or not, or full comment area as expected! One by one deactivating each plugin can help in debugging which plugin is causing this issue. Please keep me posted how it goes. Thanks This reply was modified 4 years, 10 months ago by Gulshan Kumar .

Nate 2021-07-10T16:14:00+00:00

I think I know the reason. Nothing related to your plugin. I have comments set to be closed after a certain number of days. And I had seen a recent post before updating your plugin which was not closed yet, and then after updating, checked other older posts and became confused. Thank you for your great support anyway and great plugin! Nate This reply was modified 4 years, 10 months ago by Nate . This reply was modified 4 years, 10 months ago by Nate .

Gulshan Kumar 2021-07-10T17:09:00+00:00

Glad it’s sorted. You’re welcome! Have a great weekend! 🎉