Conversation
reviewI’ve set everything up according to the instructions, the API key OPENAI is correct…but the chat bubble doesn’t appear anywhere on my site! It’s frustrating!
Hello, The problem may be due to a cache issue. Try deactivating the cache to check whether the chatbot is displayed. If this is the case, you’ll need to exclude the plugin’s js from your cache. JC
If you encounter an issue with the bubble (text not appearing), version 2.6.1 fixes this problem. JC
Hello, The issue was that you hadn’t selected a context (meaning there was no source of responses for the chatbot). Without a context selected and created (embeddings), the chatbot won’t appear. This isn’t a bug, but rather a safety measure to prevent the chatbot from saying anything random. I think giving a one-star rating as a punishment for misusing the plugin is rather unfair, given the hundreds of hours spent on this plugin for free! A reconsideration of your rating would be appreciated. Thank you JC
Hello, The problem may be due to a cache issue. Try deactivating the cache to check whether the chatbot is displayed. If this is the case, you’ll need to exclude the plugin’s js from your cache. JC
If you encounter an issue with the bubble (text not appearing), version 2.6.1 fixes this problem. JC
Hello, The issue was that you hadn’t selected a context (meaning there was no source of responses for the chatbot). Without a context selected and created (embeddings), the chatbot won’t appear. This isn’t a bug, but rather a safety measure to prevent the chatbot from saying anything random. I think giving a one-star rating as a punishment for misusing the plugin is rather unfair, given the hundreds of hours spent on this plugin for free! A reconsideration of your rating would be appreciated. Thank you JC