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supportHello there, we have different separators for our prices. For example, for one thousand EUR we show 1.000,00 But the plugin can only do something with 1000.00 How can you adjust this? Regards; Johannes The page I need help with: [ log in to see the link]
Hello @blue2shop , Greetings, Adjusting the thousand and decimal separators in product prices is a WooCommerce functionality and is not managed by our plugin. You can configure these settings by navigating to WooCommerce > Settings > General and updating the thousand and decimal separators as shown in the screenshots below. https://prnt.sc/rfWahhKhX7Lo https://prnt.sc/2s3Tj3J2a7Za I hope this helps! If the issue persists, please share screenshots of the WooCommerce settings, product page, and plugin settings to further investigate.
Hello and thanks for fast response. Our problem is that the separator are set correctly But the multiple role behavior doesn’t work correctly with , (comma) as a decimal separator (as shown in Elex Plugin) When the prices for the roles are separated by comma it shows incorrect pricing in the frontend (not the lowest value) As soon as the decimal number begins with a . (point) in admin The price is displayed in the frontend as desired Any idea how to fix this? Johannes
Hello @blue2shop , Thank you for explaining the exact scenario. I have forwarded this to the dev team and will be releasing an updated version of the plugin next week. If you have any other questions, please feel free to reach out.
Hello @blue2shop , Greetings, Adjusting the thousand and decimal separators in product prices is a WooCommerce functionality and is not managed by our plugin. You can configure these settings by navigating to WooCommerce > Settings > General and updating the thousand and decimal separators as shown in the screenshots below. https://prnt.sc/rfWahhKhX7Lo https://prnt.sc/2s3Tj3J2a7Za I hope this helps! If the issue persists, please share screenshots of the WooCommerce settings, product page, and plugin settings to further investigate.
Hello and thanks for fast response. Our problem is that the separator are set correctly But the multiple role behavior doesn’t work correctly with , (comma) as a decimal separator (as shown in Elex Plugin) When the prices for the roles are separated by comma it shows incorrect pricing in the frontend (not the lowest value) As soon as the decimal number begins with a . (point) in admin The price is displayed in the frontend as desired Any idea how to fix this? Johannes
Hello @blue2shop , Thank you for explaining the exact scenario. I have forwarded this to the dev team and will be releasing an updated version of the plugin next week. If you have any other questions, please feel free to reach out.