Source evidence

Change the checkout view

MotoPress Hotel Booking · support · 2025-05-30T11:59:00+00:00

MotoPress Hotel Booking plugin evidence original source source API

mixedsentiment

highseverity

0.88relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

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Conversation

support

evoweb resolved

I am facing an issue with large gaps between the checkout view. It seems they are created due to the section of mphb-customer-details, not being part of the section mphb-booking-details. even though i changed the styles, it always keeps getting this useless gap https://imgur.com/2OmZ7Rj how can i modify this? Hello there. Sorry to hear you faced such an issue with our Hotel Booking plugin. But please be informed that the plugin doesn’t provide styles or design for website themes; it inherits them from an active theme. By this, I mean that if you’re using a third-party theme that isn’t specifically designed for the plugin, you may need to apply custom styles to make the plugin sections and forms visually appealing. The issue you’re experiencing is likely due to the theme you’re using, rather than the plugin. If you provide us with your website URL, we can try to resolve the issue with CSS. If your website is not published yet, contact our support directly so that we can assist you. Thanks! Hello there! Since we haven’t heard from you in a while, we’ll go ahead and mark this topic as resolved. If you have any other questions or need our assistance, please feel free to reach out by submitting a new inquiry. Thank you!

Commercial Context

Opportunity

booking revenue assurance

Reservation booking flow assurance for keeping booking availability and appointment flows working

Buyer: service businesses and booking-site builders

Wedge: test reservation availability, booking notifications, payment handoffs, and calendar sync

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Change the checkout view: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence quote: Change the checkout view I am facing an issue with large gaps between the checkout view.

Affected feature: checkout

bugs compatibility support support

Plugin

API

MotoPress Hotel Booking

10.0K active installs · 744.9K downloads · rating 74.0

booking booking engine hotel hotel booking reservation

Comments

2 shown

Eugene White 2025-05-30T16:14:00+00:00

Hello there. Sorry to hear you faced such an issue with our Hotel Booking plugin. But please be informed that the plugin doesn’t provide styles or design for website themes; it inherits them from an active theme. By this, I mean that if you’re using a third-party theme that isn’t specifically designed for the plugin, you may need to apply custom styles to make the plugin sections and forms visually appealing. The issue you’re experiencing is likely due to the theme you’re using, rather than the plugin. If you provide us with your website URL, we can try to resolve the issue with CSS. If your website is not published yet, contact our support directly so that we can assist you. Thanks!

Eugene White 2025-06-26T10:43:00+00:00

Hello there! Since we haven’t heard from you in a while, we’ll go ahead and mark this topic as resolved. If you have any other questions or need our assistance, please feel free to reach out by submitting a new inquiry. Thank you!