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Source evidence

Categories Missing from Sidebar Now

Banner Management For WooCommerce · support · 2023-09-07T14:37:00+00:00

mixedsentiment
mediumseverity
0.84relevance
2replies
Evidence linked to opportunitycommercial context

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Conversation

support
donato1026 resolved
Hi All: After updating the Banner Management plugin yesterday, the categories widget on the left side of my product categories pages is now gone. I cannot get it back. And when I disable the plugin, everything shifts over, but the widget for the left side showing the WooCommerce product categories is still gone. Hello @donato1026 Thanks for reaching out to us. On our local and test servers, we tried to reproduce the problem, but it was unsuccessful. Could you please check the problem with our plugin again from your end? We can more thoroughly troubleshoot your issue if you give the screenshot or URL. Best Regards, Hitendra & Dotstore Team Hello Donato, We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread. Best Regards, Hitendra & Dotstore Team

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Hitendra Chopda 2023-09-08T07:32:00+00:00

Hello @donato1026 Thanks for reaching out to us. On our local and test servers, we tried to reproduce the problem, but it was unsuccessful. Could you please check the problem with our plugin again from your end? We can more thoroughly troubleshoot your issue if you give the screenshot or URL. Best Regards, Hitendra & Dotstore Team

Hitendra Chopda 2023-09-15T07:04:00+00:00

Hello Donato, We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread. Best Regards, Hitendra & Dotstore Team