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Cart menu doesn’t open the side cart on mobile devices

Sliding Cart for WooCommerce by FunnelKit – Skip Cart & Reach WooCommerce Checkout Faster · support · 2025-03-05T15:34:00+00:00

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support
itsflo resolved
Hello there. First of all, thank you for creating a great and practical plugin. My remaining problem is that the cart menu (in header section) does not trigger open the side cart on mobile devices. Instead, it takes me to the cart page, which I don’t intend to create one for a simple checkout process reason. Your documentation shows that I can insert the shortcode in the “Menus” section of WordPress, but I don’t find it anywhere. I also check everywhere in “Customize” section, but no clue at all. How to solve this? I am using OceanWP theme, by the way. Hi @itsfl, Thanks for using the Funnelkit Sliding Cart and for reaching out to us. We need to review this for the site-specific. Please reach out to our support team here with the complete information. We are happy to help and make it work for you. Thanks Team Funnelkit Hi @itsflo , Hope you are doing well and would be able to contact to our tech support team here. Marking this thread as resolved. Feel free to create a new thread for any other query. Thanks Team Funnelkit Hi there, I immediately contacted your support team but it seems that they are too busy to help me solve the issue. Slow and half hearted response maybe because i use the free version, LOL. Anyway, i found the solution from Youtube after waiting almost 1 week just for this issue. Thank you for the bad support. Cheers! Hi @itsflo , We sincerely apologize for the inconvenience. We’ve searched for your support ticket under this name but couldn’t locate it in our system. Could you please share the ticket ID with us? This will help us trace and verify your request more efficiently. Our team is fully committed to providing timely and effective support, and we’d love to assist you as soon as possible. Looking forward to your response! Thanks Team Funnelkit

Comments

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Funnelkit Support 2025-03-06T10:31:00+00:00

Hi @itsfl, Thanks for using the Funnelkit Sliding Cart and for reaching out to us. We need to review this for the site-specific. Please reach out to our support team here with the complete information. We are happy to help and make it work for you. Thanks Team Funnelkit

Funnelkit Support 2025-03-10T06:11:00+00:00

Hi @itsflo , Hope you are doing well and would be able to contact to our tech support team here. Marking this thread as resolved. Feel free to create a new thread for any other query. Thanks Team Funnelkit

itsflo 2025-03-12T13:27:00+00:00

Hi there, I immediately contacted your support team but it seems that they are too busy to help me solve the issue. Slow and half hearted response maybe because i use the free version, LOL. Anyway, i found the solution from Youtube after waiting almost 1 week just for this issue. Thank you for the bad support. Cheers!

Funnelkit Support 2025-03-13T04:11:00+00:00

Hi @itsflo , We sincerely apologize for the inconvenience. We’ve searched for your support ticket under this name but couldn’t locate it in our system. Could you please share the ticket ID with us? This will help us trace and verify your request more efficiently. Our team is fully committed to providing timely and effective support, and we’d love to assist you as soon as possible. Looking forward to your response! Thanks Team Funnelkit