WPIntell

Source evidence

Captcha did not appear

Blue Captcha · support · 2014-08-27T13:30:00+00:00

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0.98relevance
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Conversation

support
IndigoLightning unresolved
A broken image appeared where the captcha image should have appeared so it was not possible to log into the site. I’m working with my host now to restore from a back up. https://wordpress.org/plugins/blue-captcha/ Hello. Please check if GD2 library is installed. If it’s not installed then Blue Captcha cannot work. Also, Blue Captcha requires FreeType library in order to work properly. If it’s not installed then your host needs to install the packages: freetype, freetype-devel To gain access to your blog (i.e. to be able to login again) you do not need to restore from a backup. You simply need to deactivate Blue Captcha plugin. You can do this if you rename the folder “blue-captcha” located on /wp-content/plugins/ inside “wordpress”. Just tell your host to rename “/wp-content/plugins/blue-captcha” to “/wp-content/plugins/blue-captcha2”. This way, WordPress will automatically deactivate Blue Captcha plugin and you will be able to login again. I am preparing a new version to solve some issues with broken images.

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jotis 2014-08-28T00:18:00+00:00

Hello. Please check if GD2 library is installed. If it’s not installed then Blue Captcha cannot work. Also, Blue Captcha requires FreeType library in order to work properly. If it’s not installed then your host needs to install the packages: freetype, freetype-devel To gain access to your blog (i.e. to be able to login again) you do not need to restore from a backup. You simply need to deactivate Blue Captcha plugin. You can do this if you rename the folder “blue-captcha” located on /wp-content/plugins/ inside “wordpress”. Just tell your host to rename “/wp-content/plugins/blue-captcha” to “/wp-content/plugins/blue-captcha2”. This way, WordPress will automatically deactivate Blue Captcha plugin and you will be able to login again. I am preparing a new version to solve some issues with broken images.