Source evidence

Can’t retrieve map coordinates?

Five Star Business Profile and Schema · support · 2024-09-07T05:45:00+00:00

Five Star Business Profile and Schema plugin evidence original source source API

complaintsentiment

mediumseverity

0.92relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

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Conversation

support

idealynx unresolved

When I enter a valid Google address into the Contact Information section and click the Retrieve Map Coordinates link, I get an error message that says, “Request denied.” No map coordinates are set, but the map feature still works. Please advise. This topic was modified 1 year, 8 months ago by idealynx . Hi ynx, The request denied would normally only appear if the Google Maps API key in the basic settings of our plugin is blank, invalid or not configured correctly. Could you double-check that this is not the case and see if it makes a difference? More information setting that up can be found here: https://doc.fivestarplugins.com/plugins/business-profile/user/settings/google-maps-api-key @jaysupport , I think I know the problem. I have the Google Maps API restricted to my website domain, which includes a wildcard. What URL do I have to add to the API to pull the coordinates from Google or wherever your plugin is linking? Thanks! It should just be the URL of your site/domain. The map feature just embeds a Google Maps iframe directly referencing maps.google.com.

Commercial Context

Opportunity

search visibility operations

Google Map search visibility assurance for protecting search visibility and structured data quality

Buyer: site owners, SEO consultants, and agencies

Wedge: monitor Google Map drift, schema/indexing failures, and client-readable search-impact fixes

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Can’t retrieve map coordinates?: users show bugs, missing feature, support pain that may indicate a product gap.

Evidence quote: When I enter a valid Google address into the Contact Information section and click the Retrieve Map Coordinates link, I get an error message that says, “Request denied.” No map coordinates are set, but the map feature still works.

Affected feature: form

bugs missing feature support setup

Plugin

API

Five Star Business Profile and Schema

7.0K active installs · 415.9K downloads · rating 96.0

business profile contact card google map schema structured data

Comments

3 shown

jaysupport 2024-09-09T19:59:00+00:00

Hi ynx, The request denied would normally only appear if the Google Maps API key in the basic settings of our plugin is blank, invalid or not configured correctly. Could you double-check that this is not the case and see if it makes a difference? More information setting that up can be found here: https://doc.fivestarplugins.com/plugins/business-profile/user/settings/google-maps-api-key

idealynx 2024-09-09T21:08:00+00:00

@jaysupport , I think I know the problem. I have the Google Maps API restricted to my website domain, which includes a wildcard. What URL do I have to add to the API to pull the coordinates from Google or wherever your plugin is linking? Thanks!

jaysupport 2024-09-11T18:42:00+00:00

It should just be the URL of your site/domain. The map feature just embeds a Google Maps iframe directly referencing maps.google.com.