Source evidence

Can’t install the extend

Seraphinite Accelerator · support · 2025-10-28T05:00:00+00:00

Seraphinite Accelerator plugin evidence original source source API

complaintsentiment

highseverity

0.82relevance

3replies

Evidence linked to opportunitycommercial context

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Conversation

support

hitommny unresolved

I went to your website and install but i could’t active it. The version .46 and .45 free I am using php 8.4, Can you help me But if i install the version in wordpress it can be used. (but limit features) The page I need help with: [ log in to see the link] Looks like something blocking admin notices on the site. Pls, verify. Thanks for your reply. I’ve discovered a different, more serious issue. I suspect your plugin may have a conflict with my Redis object cache. When I have your accelerator plugin activated, my Redis server frequently runs out of memory and crashes (OOM error). This OOM problem stops immediately after I deactivate your plugin, and the Redis memory usage becomes stable. Could you please look into this? It seems to be a compatibility issue or a potential memory leak when the plugin interacts with Redis. Thank you. Are Accelerator settings set to minimum resource usage? https://support.s-sols.com/help/en-us/1-f-a-q/15-how-to-reduce-cpu-usage

Commercial Context

Opportunity

performance monitoring and client reporting

Performance speed regression monitoring for keeping sites fast and proving optimization work

Buyer: site owners, agencies, and maintenance teams

Wedge: detect performance slowdowns, cache conflicts, asset regressions, and client-report impact

Proof Blocked card complete market

Analysis

codex:gpt-5.5

Summary: The accelerator plugin may conflict with Redis object cache, causing Redis memory exhaustion and crashes until the plugin is deactivated.

Evidence quote: my Redis server frequently runs out of memory and crashes (OOM error). This OOM problem stops immediately after I deactivate your plugin

Affected feature: accelerator Redis compatibility

compatibility performance bugs accelerator Redis compatibility

Plugin

API

Seraphinite Accelerator

50.0K active installs · 871.6K downloads · rating 96.0

cache optimize pagespeed performance speed up

Comments

3 shown

Gradient 2025-10-28T09:04:00+00:00

Looks like something blocking admin notices on the site. Pls, verify.

hitommny 2025-10-30T11:06:00+00:00

Thanks for your reply. I’ve discovered a different, more serious issue. I suspect your plugin may have a conflict with my Redis object cache. When I have your accelerator plugin activated, my Redis server frequently runs out of memory and crashes (OOM error). This OOM problem stops immediately after I deactivate your plugin, and the Redis memory usage becomes stable. Could you please look into this? It seems to be a compatibility issue or a potential memory leak when the plugin interacts with Redis. Thank you.

Gradient 2025-10-30T11:10:00+00:00

Are Accelerator settings set to minimum resource usage? https://support.s-sols.com/help/en-us/1-f-a-q/15-how-to-reduce-cpu-usage