Source evidence

Cant edit items

Max Grid · support · 2019-10-19T08:23:00+00:00

Max Grid plugin evidence original source source API

mixedsentiment

mediumseverity

0.79relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

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28.6% of this page's analysis has direct source links.

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25 rows with no attached evidence

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Conversation

support

Adi_co resolved

Hi, First, thank you Mustapha, for creating such a usefull and well designed plugin.. I wanted to update that Ive tried using it.. but for some reason I couldnt.. the issue is, that whenever I try editing an item, for example : the excerpt field, using the edit button, there is a window pop up for edit with options and: 1- it appears almost off screen, so I cant use it..(tried zooming out in firefox, without luck) 2- when I click on it, it immediatly disappears.. leaving the rest of screen with the dark overall background, (I guess it means the editing box still open somewhere) and my page stuck , without any ability to go on working.. so I have to refresh the page.. any idea how to fix that? Im using an updated php WP 5.2.4 updated OceanWP theme Running PHP version: 7.0.33 thanks Elad This topic was modified 6 years, 7 months ago by Adi_co . Hi, Did you get this problem after you updated your WordPress to 5.2.4? Can you submit me your wp-admin access to take lock? To submit ticket, our Support forum is reserved to customer only. If not the case please use our contact page to submit your wp-admin access: https://mustaphafersaoui.fr/wp-plugins/max-grid/contact-us/ Regards, Mustapha This reply was modified 6 years, 7 months ago by Mustapha FERSAOUI . This reply was modified 6 years, 7 months ago by Mustapha FERSAOUI . This reply was modified 6 years, 7 months ago by Mustapha FERSAOUI . This reply was modified 6 years, 7 months ago by Mustapha FERSAOUI .

Commercial Context

Opportunity

agency visual QA and update safety

Builder visual QA and update safety for preventing client-site regressions before updates or edits go live

Buyer: site builders and agencies

Wedge: detect builder layout regressions, widget breakage, and client-visible update issues

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Cant edit items: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: the issue is, that whenever I try editing an item, for example : the excerpt field, using the edit button, there is a window pop up for edit with options and: 1- it appears almost off screen, so I cant use it..(tried zooming out in firefox, without luck) 2- when I click on it, it immediatly disappears..

Affected feature: bugs

bugs compatibility missing feature support

Plugin

API

Max Grid

0 active installs · 1.4K downloads · rating 0.0

builder grid grid layout grid-builder post

Comments

1 shown

Mustapha FERSAOUI 2019-10-20T05:44:00+00:00

Hi, Did you get this problem after you updated your WordPress to 5.2.4? Can you submit me your wp-admin access to take lock? To submit ticket, our Support forum is reserved to customer only. If not the case please use our contact page to submit your wp-admin access: https://mustaphafersaoui.fr/wp-plugins/max-grid/contact-us/ Regards, Mustapha This reply was modified 6 years, 7 months ago by Mustapha FERSAOUI . This reply was modified 6 years, 7 months ago by Mustapha FERSAOUI . This reply was modified 6 years, 7 months ago by Mustapha FERSAOUI . This reply was modified 6 years, 7 months ago by Mustapha FERSAOUI .