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Source evidence

Can’t delete column

Pricing Table WordPress Plugin – Easy Pricing Tables · support · 2022-09-13T11:19:00+00:00

Pricing Table WordPress Plugin – Easy Pricing Tables plugin evidence original source source API
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0.85relevance
4replies
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pwald resolved
Hi, I’ve created a pricing table but need to delete a column – however, the delete button does nothing. Anyone have an idea why it won’t work please? Hi Pwald, Thanks for your message. I will be happy to help. Sorry to hear you are having a problem with deleting the column. When I check this on my own test site, the column delete button (trashcan icon) is working to remove a column. Which version of WordPress and Easy Pricing Tables are you using? Can you send us a screen recording so we have a better idea of what is happening? Are you using any caching plugins? If yes, then it would be recommended to clear the cache from that plugin and try again. Looking forward to your reply. All the best. Hi Pwald, I am going to mark this as “resolved” but if you have any more issues, feel free to reach out to us again, and we will be happy to assist. All the best. Hi, Thanks for your original reply. I am sorry not to have replied. Disabling Litespeed Cache seems to have resolved the issue. Thanks Hi there, Thanks for your reply. Happy to hear you got it working now. Some caching plugins allow you to ignore certain files or plugins so you can still use the caching plugin but avoid the conflict. For more information, you can check out the website of the caching plugin you are using. If there is anything else, feel free to let us know. All the best. This reply was modified 3 years, 8 months ago by gavinohanlon .

Comments

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gavinohanlon 2022-09-13T12:26:00+00:00

Hi Pwald, Thanks for your message. I will be happy to help. Sorry to hear you are having a problem with deleting the column. When I check this on my own test site, the column delete button (trashcan icon) is working to remove a column. Which version of WordPress and Easy Pricing Tables are you using? Can you send us a screen recording so we have a better idea of what is happening? Are you using any caching plugins? If yes, then it would be recommended to clear the cache from that plugin and try again. Looking forward to your reply. All the best.

gavinohanlon 2022-09-19T08:01:00+00:00

Hi Pwald, I am going to mark this as “resolved” but if you have any more issues, feel free to reach out to us again, and we will be happy to assist. All the best.

pwald 2022-09-19T08:29:00+00:00

Hi, Thanks for your original reply. I am sorry not to have replied. Disabling Litespeed Cache seems to have resolved the issue. Thanks

gavinohanlon 2022-09-19T09:46:00+00:00

Hi there, Thanks for your reply. Happy to hear you got it working now. Some caching plugins allow you to ignore certain files or plugins so you can still use the caching plugin but avoid the conflict. For more information, you can check out the website of the caching plugin you are using. If there is anything else, feel free to let us know. All the best. This reply was modified 3 years, 8 months ago by gavinohanlon .