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Source evidence

Can’t contact them and they keep billing you

Social Share Icons & Social Share Buttons · review · 2022-01-25T21:26:00+00:00

Social Share Icons & Social Share Buttons plugin evidence original source source API
complaintsentiment
mediumseverity
0.74relevance
3replies
Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

4 / 32 rows with source links

12.5% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

28 rows with no attached evidence

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Conversation

review · 1 stars
chrisdoeswhat unresolved
You can’t get a hold of them and there is no way to cancel the service. Hi Chris, of course you can cancel it, quite easily in fact, however let’s first clarify why you say you couldn’t get hold of us (we offer very good support). When did you first reach out to us, and how? Tried through email, when we signed up this was a one time thing, we didn’t know if we wanted to keep this. We are phasing this product out, don’t have never used support, don’t need the updates. And how do you cancel it, can’t seem to find that. Ok I think I found your email now. Is seems you emailed us (close to 11pm our time), and immediately afterwards posted this review. Please give us at least a few hours to respond, esp. when it’s during the night. As your question pertains to the premium plugin, let’s clarify it over email (according to WP rules only the free plugin is supported in this forum). Thank you.

Comments

3 shown
Nick 2022-01-26T04:06:00+00:00

Hi Chris, of course you can cancel it, quite easily in fact, however let’s first clarify why you say you couldn’t get hold of us (we offer very good support). When did you first reach out to us, and how?

chrisdoeswhat 2022-01-26T14:54:00+00:00

Tried through email, when we signed up this was a one time thing, we didn’t know if we wanted to keep this. We are phasing this product out, don’t have never used support, don’t need the updates. And how do you cancel it, can’t seem to find that.

Nick 2022-01-26T15:56:00+00:00

Ok I think I found your email now. Is seems you emailed us (close to 11pm our time), and immediately afterwards posted this review. Please give us at least a few hours to respond, esp. when it’s during the night. As your question pertains to the premium plugin, let’s clarify it over email (according to WP rules only the free plugin is supported in this forum). Thank you.