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Can’t activate the plugin

Ibtana – WordPress Website Builder · support · 2021-05-31T08:58:00+00:00

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Conversation

support
hghostcanaan resolved
Hello, i have downloaded and installed the plugin but i can’t activate. Please help Hello, can you please share the screenshot of the error while activating the plugin. Or you can email us at support@vwthemes.com Thanks It shows site inaccessible Hello @hghostcanaan , can you please share us with your site URL, so that we can help you with as there is no error with the latest version of the plugin. or you can do one thing GO to CPANEL and then go to file manager -> public_html folder -> wp-content -> plugins -> delete the older version folder of ibtana-visual-editor folder from there. and try to download and activate the latest version. Thanks Hello, I got a same issue. Installation is completed but cannot activate plugin. message : ERR_CONNECTION_RESET and ajax error. I am facing same issue while activating the plugin on localhost. It is installing but while activating showing this error: This site can’t be reached The connection was reset. Try: Checking the connection Checking the proxy and the firewall Running Windows Network Diagnostics ERR_CONNECTION_RESET The plugin is activated when install online, not on your localhost Hello @hghostcanaan , We have checked across all the Operating systems we haven’t found this issue. The latest version of our plugin is working perfectly fine. Thanks https://drive.google.com/file/d/15ty_lxP0_9PAPird6N6YywuXJs6iOlPP/view?usp=sharing Hello @nezemnyashechka , I have looked into the issue this issue is generated on your local machine XAMPP, this is the appache’s issue, we need to follow this video to resolve this issue. Check This Video – Xampp Issue

Comments

9 shown
VW THEMES 2021-06-01T06:28:00+00:00

Hello, can you please share the screenshot of the error while activating the plugin. Or you can email us at support@vwthemes.com Thanks

hghostcanaan 2021-07-19T08:26:00+00:00

It shows site inaccessible

VW THEMES 2021-07-20T07:00:00+00:00

Hello @hghostcanaan , can you please share us with your site URL, so that we can help you with as there is no error with the latest version of the plugin. or you can do one thing GO to CPANEL and then go to file manager -> public_html folder -> wp-content -> plugins -> delete the older version folder of ibtana-visual-editor folder from there. and try to download and activate the latest version. Thanks

costor 2021-08-27T13:00:00+00:00

Hello, I got a same issue. Installation is completed but cannot activate plugin. message : ERR_CONNECTION_RESET and ajax error.

iDesk Media 2021-08-29T06:49:00+00:00

I am facing same issue while activating the plugin on localhost. It is installing but while activating showing this error: This site can’t be reached The connection was reset. Try: Checking the connection Checking the proxy and the firewall Running Windows Network Diagnostics ERR_CONNECTION_RESET

hghostcanaan 2021-08-29T06:55:00+00:00

The plugin is activated when install online, not on your localhost

VW THEMES 2021-08-31T09:08:00+00:00

Hello @hghostcanaan , We have checked across all the Operating systems we haven’t found this issue. The latest version of our plugin is working perfectly fine. Thanks

nezemnyashechka 2021-10-09T10:46:00+00:00

https://drive.google.com/file/d/15ty_lxP0_9PAPird6N6YywuXJs6iOlPP/view?usp=sharing

VW THEMES 2021-10-16T09:48:00+00:00

Hello @nezemnyashechka , I have looked into the issue this issue is generated on your local machine XAMPP, this is the appache’s issue, we need to follow this video to resolve this issue. Check This Video – Xampp Issue