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Source evidence

Cant activate plugin

MailChimp Subscribe Form, Optin Builder, PopUp Builder, Form Builder · support · 2016-12-13T13:58:00+00:00

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highseverity
0.95relevance
6replies
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support
dion.evans resolved
Plugin was previously working fine but now causes a fatal error when i try to activate. Fatal error: Cannot redeclare ssm_plugin_add_settings_link() (previously declared in /var/sites/m/moodmwd.com/public_html/wp-content/plugins/mailchimp-subscribe-sm-premium/subcribe-me.php:24) in /var/sites/m/moodmwd.com/public_html/wp-content/plugins/mailchimp-subscribe-sm/subcribe-me.php on line 34 Any help would be great Thanks Hi, The plugin is already active. Thanks Hi, i meant on the plugins page of my website, it gives the above error when i try to click activate. Thanks The error occurred because you’ve already activated the premium version of the same plugin. Deactivate it then you’ll be activate free version. Thanks ok thanks I see now the “mailchimp subscribe forms premium” is active, unfortunately this means there is an issue elsewhere as when i test the subscribe form it says “processing” then says “error”. What could cause this after it worked ok for so long? bottom of the front page moodmwd.com Thanks Hi, Please email me the version of your installed plugin at support@web-settler.com Thanks copy of email Hi, see versions below subscribe form is 3.9.3 Mailchimp Subscribe Forms Premium is 1.0 Best regards Dion

Comments

6 shown
PluginOps 2016-12-13T15:11:00+00:00

Hi, The plugin is already active. Thanks

dion.evans 2016-12-13T15:33:00+00:00

Hi, i meant on the plugins page of my website, it gives the above error when i try to click activate. Thanks

PluginOps 2016-12-14T01:05:00+00:00

The error occurred because you’ve already activated the premium version of the same plugin. Deactivate it then you’ll be activate free version. Thanks

dion.evans 2016-12-14T08:56:00+00:00

ok thanks I see now the “mailchimp subscribe forms premium” is active, unfortunately this means there is an issue elsewhere as when i test the subscribe form it says “processing” then says “error”. What could cause this after it worked ok for so long? bottom of the front page moodmwd.com Thanks

PluginOps 2016-12-14T09:36:00+00:00

Hi, Please email me the version of your installed plugin at support@web-settler.com Thanks

dion.evans 2016-12-14T14:05:00+00:00

copy of email Hi, see versions below subscribe form is 3.9.3 Mailchimp Subscribe Forms Premium is 1.0 Best regards Dion