Source evidence

Cannot restore: Source URL http – current URL https

JetBackup – Backup, Restore & Migrate · support · 2023-05-12T20:47:00+00:00

JetBackup – Backup, Restore & Migrate plugin evidence original source source API

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highseverity

0.95relevance

2replies

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Conversation

support

simonb22 resolved

I tried to restore a backup (after an annoying hack attack), but I cannot do this as the newly installed word press is now with https, but the backup has http: The source url ( http://webpage.com ) doesn’t match the current url ( https://webpage.com ). This is considered as migration and it is not available in this plan. Upgrade now How can I solve this? Do I really need an upgrade? Hello @simonb22 , This is currently a known bug, and we have created an internal issue (JBWP-#80) for our development team to address this issue. There is currently a patched version of the plugin (v2.0.3.2) that addresses this issue, and the issue will also be resolved in the official upcoming 2.0.4 release. In order to receive the patched version, you can open a ticket with our 24/7/365 support team by emailing support@jetapps.com , and they can provide you with this patch. When opening your ticket, please refer back to this support thread here. Best Regards, The JetApps Team Hello @simonb22 , We are excited to announce that with the release of JetBackup for WordPress 2.0.4, we have resolved the issue JBWP-#80 and you should no longer receive this error when restoring the same domain from http to https. If you still experience this issue, or have any further questions or concerns, please do not hesitate to reach out to us! Best Regards, The JetApps Team

Commercial Context

Opportunity

migration and recovery assurance

Restore preflight and recovery verification for moving, restoring, or rolling back sites without failed handoffs

Buyer: site owners, agencies, and maintenance teams

Wedge: preflight restore jobs, verify restore/import output, and flag failed handoffs

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Cannot restore: Source URL http – current URL https: users show security, bugs, support pain that may indicate a product gap.

Evidence quote: Cannot restore: Source URL http – current URL https I tried to restore a backup (after an annoying hack attack), but I cannot do this as the newly installed word press is now with https, but the backup has http: The source url ( http://webpage.com ) doesn’t match the current url ( https://webpage.com ).

Affected feature: email

security bugs support migration

Plugin

API

JetBackup – Backup, Restore & Migrate

100.0K active installs · 4.3M downloads · rating 90.0

backup remote backup restore

Comments

2 shown

JetBackup 2023-05-15T23:09:00+00:00

Hello @simonb22 , This is currently a known bug, and we have created an internal issue (JBWP-#80) for our development team to address this issue. There is currently a patched version of the plugin (v2.0.3.2) that addresses this issue, and the issue will also be resolved in the official upcoming 2.0.4 release. In order to receive the patched version, you can open a ticket with our 24/7/365 support team by emailing support@jetapps.com , and they can provide you with this patch. When opening your ticket, please refer back to this support thread here. Best Regards, The JetApps Team

JetBackup 2023-08-09T16:40:00+00:00

Hello @simonb22 , We are excited to announce that with the release of JetBackup for WordPress 2.0.4, we have resolved the issue JBWP-#80 and you should no longer receive this error when restoring the same domain from http to https. If you still experience this issue, or have any further questions or concerns, please do not hesitate to reach out to us! Best Regards, The JetApps Team