Source evidence

Cannot find menu for plugin under Tools

Log cleaner for Solid Security · support · 2019-12-21T23:21:00+00:00

Log cleaner for Solid Security plugin evidence original source source API

mixedsentiment

mediumseverity

0.84relevance

4replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

6 / 32 rows with source links

18.8% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

26 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

dougjoseph resolved

I just now (Dec 21, 2019) installed the latest version of plugin. Instructions say, “Go to Tools -> ITSec Log Cleaner” However, I cannot find that menu choice. I’ve tried network-activated versus single site-activated. I’ve tried looking under the main site, the hub site, the network access site. None of them, under Tools menu, has any such option. What am I missing? (I’m on WordPress 5.3.2) OK, I finally found a menu for accessing the plugin. NOTE: It was /not/ under “Tools” menu. I was a top-level menu choice while on the network admin interface. I happened to finally spy it while I was here: /wp-admin/network/update-core.php Please consider editing the “How to” so folks are not sent on wild goose chase. 🙂 Thanks for all you do. Hi @dougjoseph Sorry about the confusion. I’ll update the instructions to mention how to access it from the network admin interface when on a multi-site instance. I’m amazed nobody has mentioned it before. Happy holidays! This reply was modified 6 years, 5 months ago by Rocket Apps . Thanks! Hope you have a great Christmas and New Year.

Commercial Context

Opportunity

trust and abuse-prevention operations

Security abuse-prevention assurance for keeping sites trusted, protected, and recoverable

Buyer: site owners, agencies, and maintenance teams

Wedge: test security lockouts, bot/spam defenses, risky access changes, and incident alerts

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Cannot find menu for plugin under Tools: users show compatibility, missing feature, support pain that may indicate a product gap.

Evidence quote: Cannot find menu for plugin under Tools I just now (Dec 21, 2019) installed the latest version of plugin.

Affected feature: compatibility

compatibility missing feature support setup

Plugin

API

Log cleaner for Solid Security

8.0K active installs · 96.9K downloads · rating 100.0

cleaner ithemes log security solid

Comments

4 shown

dougjoseph 2019-12-21T23:24:00+00:00

OK, I finally found a menu for accessing the plugin. NOTE: It was /not/ under “Tools” menu. I was a top-level menu choice while on the network admin interface. I happened to finally spy it while I was here: /wp-admin/network/update-core.php

dougjoseph 2019-12-21T23:25:00+00:00

Please consider editing the “How to” so folks are not sent on wild goose chase. 🙂 Thanks for all you do.

Rocket Apps 2019-12-21T23:27:00+00:00

Hi @dougjoseph Sorry about the confusion. I’ll update the instructions to mention how to access it from the network admin interface when on a multi-site instance. I’m amazed nobody has mentioned it before. Happy holidays! This reply was modified 6 years, 5 months ago by Rocket Apps .

dougjoseph 2019-12-21T23:28:00+00:00

Thanks! Hope you have a great Christmas and New Year.