Source evidence

Cannot Create a New Funnel

FunnelKit – Funnel Builder for WooCommerce Checkout · support · 2026-01-01T13:22:00+00:00

FunnelKit – Funnel Builder for WooCommerce Checkout plugin evidence original source source API

complaintsentiment

highseverity

0.8relevance

2replies

Evidence linked to opportunitycommercial context

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Open evidence

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Conversation

support

underbaked resolved

Dear FunnelKit Team, I’m facing an issue with creating a new funnel – when pressing the “Create New Funnel” button, I’m getting an empty screen, as if the templates are not fetched (it used to work just fine): Your advise on how to resolve this issue is highly appreciated. Thank you and kind regards, Just a quick update – it appears I’m also unable to edit existing funnels. When trying to click into an existing page (checkout or landing page), the screen is empty and I cannot edit anything. Not sure if other users have the same issue. Hi @underbaked , Thanks for reaching out to us. The issue with loading the templates has now been resolved, and everything is loading as expected. Please take a moment to watch this short video and try the same steps on your setup https://www.loom.com/share/9b73cabc79614cc0b5f4dd34c7ee43c4 It should work correctly now, but if you notice anything else or need further help, feel free to reach out. We’re happy to assist. Thanks again for your cooperation.

Commercial Context

Opportunity

checkout and revenue assurance

WooCommerce Checkout revenue assurance for protecting checkout revenue and order operations

Buyer: store owners and WooCommerce agencies

Wedge: monitor WooCommerce Checkout failures, handoffs, and revenue-impacting exceptions

Proof Blocked card complete market

Analysis

codex:gpt-5.5

Summary: FunnelKit could not create new funnels or edit existing ones because template and page edit screens were empty until support resolved loading.

Evidence quote: I’m also unable to edit existing funnels. When trying to click into an existing page ... the screen is empty

Affected feature: funnel creation

bugs funnel creation

Plugin

API

FunnelKit – Funnel Builder for WooCommerce Checkout

30.0K active installs · 1.2M downloads · rating 100.0

funnel builder one-click upsells sales funnels woocommerce checkout

Comments

2 shown

underbaked 2026-01-01T18:50:00+00:00

Just a quick update – it appears I’m also unable to edit existing funnels. When trying to click into an existing page (checkout or landing page), the screen is empty and I cannot edit anything. Not sure if other users have the same issue.

Funnelkit Support 2026-01-02T14:26:00+00:00

Hi @underbaked , Thanks for reaching out to us. The issue with loading the templates has now been resolved, and everything is loading as expected. Please take a moment to watch this short video and try the same steps on your setup https://www.loom.com/share/9b73cabc79614cc0b5f4dd34c7ee43c4 It should work correctly now, but if you notice anything else or need further help, feel free to reach out. We’re happy to assist. Thanks again for your cooperation.