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supportImport List shows the number of products imported, but it does not show any imported products when you open it. Cannot change this in the settings ether. Plugin does not work. The page I need help with: [ log in to see the link]
Hi, Thank you for reaching out to us. To help us better understand your point, could you please share a screenshot or a short video of the issue? I will be happy to investigate the issue for you. Best regards.
In the ChinaDS plugin, the “Import List” menu shows a product count (e.g., 1), but when entering the Import List page, it displays “No products found” and no items are listed. There is a mismatch between the displayed count and the actual list content. This reply was modified 1 month, 2 weeks ago by conanli .
Hi, Thank you for the details. It looks like this might be a compatibility issue. Could you please create a support ticket in our Support Forum ? We’ll jump in and check it out for you right away. Best regards.
Hi,I understand that ticket submission might be restricted for free users. However, this appears to be a system issue rather than a general usage question.The Import List shows a count (1), but the page itself displays “No products found”. This inconsistency suggests a potential bug.Since this affects core functionality, I would appreciate it if you could help investigate or provide guidance, even for free users.Thank you for your support.
I’m currently using the latest version of WordPress, so I suspect this issue might be related to plugin compatibility. Please let me know if there is any fix or workaround. Thanks.
Hi We’ve checked, and the plugin is working normally on our end, as shown in: https://prnt.sc/67gG_zt-wJPQ Since it is a compatibility issue, please open a topic in our support forum at: https://villatheme.com/supports/forum/presale/ . This is our official channel available to all users, including those using the free version. Best regards.
Hi, Thank you for reaching out to us. To help us better understand your point, could you please share a screenshot or a short video of the issue? I will be happy to investigate the issue for you. Best regards.
In the ChinaDS plugin, the “Import List” menu shows a product count (e.g., 1), but when entering the Import List page, it displays “No products found” and no items are listed. There is a mismatch between the displayed count and the actual list content. This reply was modified 1 month, 2 weeks ago by conanli .
Hi, Thank you for the details. It looks like this might be a compatibility issue. Could you please create a support ticket in our Support Forum ? We’ll jump in and check it out for you right away. Best regards.
Hi,I understand that ticket submission might be restricted for free users. However, this appears to be a system issue rather than a general usage question.The Import List shows a count (1), but the page itself displays “No products found”. This inconsistency suggests a potential bug.Since this affects core functionality, I would appreciate it if you could help investigate or provide guidance, even for free users.Thank you for your support.
I’m currently using the latest version of WordPress, so I suspect this issue might be related to plugin compatibility. Please let me know if there is any fix or workaround. Thanks.
Hi We’ve checked, and the plugin is working normally on our end, as shown in: https://prnt.sc/67gG_zt-wJPQ Since it is a compatibility issue, please open a topic in our support forum at: https://villatheme.com/supports/forum/presale/ . This is our official channel available to all users, including those using the free version. Best regards.