Source evidence

CA certificate error

Stripe Gateway for Events Manager Pro · support · 2016-01-19T21:05:00+00:00

Stripe Gateway for Events Manager Pro plugin evidence original source source API

complaintsentiment

highseverity

1.0relevance

4replies

Evidence linked to opportunitycommercial context

Proof Health

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Conversation

support

mykasoft unresolved

Thank you for creating a Stripe plug-in for Event Manager Pro, I would be more than happy to donate toward it assuming that I can get it working… Currently I am getting this error when trying to test the stripe payment on a booking after installing it and setting it up… See below… Booking could not be created: Connection error:: “Unexpected error communicating with Stripe. If this problem persists, let us know at support@stripe.com . (Network error [errno 77]: error setting certificate verify locations: CAfile: D:\<snip>…..</snip>\wp-content\plugins\stripe-gateway-for-events-manager-pro\lib\Stripe/../data/ca-certificates.crt CApath: none)” Any advice would be much appreciated Regards Mykasoft https://wordpress.org/plugins/stripe-gateway-for-events-manager-pro/ Part of me is wondering if its something to do with the change from ‘\’ to ‘/’ in the location string ‘….ger-pro\lib\Stripe /../data/ca -……’ Hi Mykasoft, sorry for late reply. Can you tell me where you use plugin. i mean that your site built currently in your local pc or in live environment (server). I am having the same issue. Were you able to resolve? If so, can you please explain how? Thank you. This error was occurring because the data/ca-certificates.crt file is not included in the PHP installation. I got passed it by: 1. Getting the ca-certificates.crt file here 2. Creating a folder in wp-content\plugins\stripe-gateway-for-events-manager-pro\lib\ called “data” 3. Moving the ca-certificates.crt into the new /data folder This reply was modified 9 years, 4 months ago by brettwyker .

Commercial Context

Opportunity

booking revenue assurance

Events booking flow assurance for keeping booking availability and appointment flows working

Buyer: service businesses and booking-site builders

Wedge: test events availability, booking notifications, payment handoffs, and calendar sync

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: CA certificate error: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: CA certificate error Thank you for creating a Stripe plug-in for Event Manager Pro, I would be more than happy to donate toward it assuming that I can get it working… Currently I am getting this error when trying to test the stripe payment on a booking after installing it and setting it up… See below… Booking could not be created: Connection error:: “Unexpec

Affected feature: payment

bugs compatibility missing feature support

Plugin

API

Stripe Gateway for Events Manager Pro

70 active installs · 5.1K downloads · rating 80.0

event event calendar event registration events events calendar

Comments

4 shown

mykasoft 2016-01-19T21:22:00+00:00

Part of me is wondering if its something to do with the change from ‘\’ to ‘/’ in the location string ‘….ger-pro\lib\Stripe /../data/ca -……’

Kirit Dholakiya 2016-04-21T07:48:00+00:00

Hi Mykasoft, sorry for late reply. Can you tell me where you use plugin. i mean that your site built currently in your local pc or in live environment (server).

brettwyker 2017-01-25T20:11:00+00:00

I am having the same issue. Were you able to resolve? If so, can you please explain how? Thank you.

brettwyker 2017-01-26T03:46:00+00:00

This error was occurring because the data/ca-certificates.crt file is not included in the PHP installation. I got passed it by: 1. Getting the ca-certificates.crt file here 2. Creating a folder in wp-content\plugins\stripe-gateway-for-events-manager-pro\lib\ called “data” 3. Moving the ca-certificates.crt into the new /data folder This reply was modified 9 years, 4 months ago by brettwyker .