Source evidence

Button problem and blog post problem.

CPS | Age Verification · support · 2021-07-27T18:31:00+00:00

CPS | Age Verification plugin evidence original source source API

mixedsentiment

mediumseverity

0.78relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

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9.7% of this page's analysis has direct source links.

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Conversation

support

flash1111 resolved

Hello, I have 2 problems. One is that no matter in which buttons I give information, the buttons do not change and stay as they are, i.e. wrong – Button with the text “EXIT.” is a button that passes through an age gate and a button that says “I’m over 18 years old.” redirects me to the address given in the settings, replacing the texts in the buttons does not change anything, they are still set the same. The second problem concerns setting the age gate in blog posts – I added the ID of several posts and the gate appears on all of the given posts except one, on one post the gate simply does not appear, even though its ID is the same as the others. Best regards. Hi @flash1111 , for the first situation, I guess it is a cache issue. Please purge your server side cache and try again. It must work, if the settings are saved. Regarding the blog post issue it should work also, if the settings are correct. Please be sure, that you have given the right ID and check other settings again! You can make a screenshot of your settings and share the link with me, so I can check, if your settings are right. Hey, Thanks for an quick reply, problem has been solved, it was cache problem, after clearing site cache all works perfect! Thank You again! This reply was modified 4 years, 10 months ago by flash1111 . I’m glad, it is working. 🙂

Commercial Context

Opportunity

access control and account operations

Restrict access-control assurance for keeping user access, permissions, and protected content correct

Buyer: membership site owners, agencies, and operations teams

Wedge: test restrict roles, protected content, SSO/login handoffs, and private-data exposure

Investigate Pain card complete market

Analysis

heuristic-v1

Summary: Button problem and blog post problem.: users show bugs, missing feature, support pain that may indicate a product gap.

Evidence quote: One is that no matter in which buttons I give information, the buttons do not change and stay as they are, i.e.

Affected feature: form

bugs missing feature support easy

Plugin

API

CPS | Age Verification

900 active installs · 36.9K downloads · rating 88.0

adult age verification age verify confirmation restrict

Comments

3 shown

Surbma 2021-07-27T19:43:00+00:00

Hi @flash1111 , for the first situation, I guess it is a cache issue. Please purge your server side cache and try again. It must work, if the settings are saved. Regarding the blog post issue it should work also, if the settings are correct. Please be sure, that you have given the right ID and check other settings again! You can make a screenshot of your settings and share the link with me, so I can check, if your settings are right.

flash1111 2021-07-27T20:31:00+00:00

Hey, Thanks for an quick reply, problem has been solved, it was cache problem, after clearing site cache all works perfect! Thank You again! This reply was modified 4 years, 10 months ago by flash1111 .

Surbma 2021-07-27T20:44:00+00:00

I’m glad, it is working. 🙂