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Source evidence

Product Data invisible when eBook store is active

Ebook Store · support · 2025-06-13T09:29:00+00:00

Ebook Store plugin evidence original source source API
mixedsentiment
mediumseverity
0.84relevance
7replies
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Conversation

support
Konstatninos resolved
Hi, I’ve noticed today on our eshop (Woocommerce v9.9.3 and eBook store v5.8009) that when the eBook store plugin is active, the Product Data is not being loaded. Only the eBook store tab’s content is visible. As soon as I deactivate your plugin, it goes back to normal. Here’s a screenshot gif of what I am seeing: https://ibb.co/Wpgv81K8 Hello, I’ve the same problem did you found a solution? Regards. Hello, me too!!! , did you found a solution??? Hi plugin author, I noticed you mentioned here that the issue has been resolved. I checked and installed the update to my site (v 5.8012) but it has not resolved it in my case. Could you please help further? Thank you in advance. This reply was modified 11 months, 2 weeks ago by Konstatninos . I’ve updated the plugin and still the same problem https://ibb.co/Jw8jb9JT This reply was modified 11 months, 2 weeks ago by logone . SOLVED https://wordpress.org/support/topic/no-support-product-data-is-not-being-loaded/#post-18527609 This reply was modified 11 months, 2 weeks ago by wolfxam . As mentioned here , after hard refreshing the browser page, the problem appears to have been addressed. Thank you. SOLVED TOO…

Comments

7 shown
logone 2025-06-24T12:24:00+00:00

Hello, I’ve the same problem did you found a solution? Regards.

wolfxam 2025-06-24T14:51:00+00:00

Hello, me too!!! , did you found a solution???

Konstatninos 2025-06-25T10:02:00+00:00

Hi plugin author, I noticed you mentioned here that the issue has been resolved. I checked and installed the update to my site (v 5.8012) but it has not resolved it in my case. Could you please help further? Thank you in advance. This reply was modified 11 months, 2 weeks ago by Konstatninos .

logone 2025-06-25T10:12:00+00:00

I’ve updated the plugin and still the same problem https://ibb.co/Jw8jb9JT This reply was modified 11 months, 2 weeks ago by logone .

wolfxam 2025-06-25T10:23:00+00:00

SOLVED https://wordpress.org/support/topic/no-support-product-data-is-not-being-loaded/#post-18527609 This reply was modified 11 months, 2 weeks ago by wolfxam .

Konstatninos 2025-06-25T10:40:00+00:00

As mentioned here , after hard refreshing the browser page, the problem appears to have been addressed. Thank you.

logone 2025-06-25T11:29:00+00:00

SOLVED TOO…