Conversation
supportYour plugin is broken – sliders don’t show – issue is the area in backend where you would usually select products, Updated the plugin and stripped all my selected products away from all my sliders. That function is now broken so I cant even add them back in. So plug-in is now dead, I installed your latest version on a completely different site and same issue.
same here 🙁 when trying to save the settings i get: Error while saving the changes. deleted the plugin and reinstalled it. nothing changed. this is a very serious problem. could you quickly provide the version 1.2 again for download please? please help!!! This reply was modified 3 years, 6 months ago by kai .
Hi Kai . . . I managed to get on older version of the plugin from one of my site backups and installed that. Now working as it was before. Just not going to update the plugin again until the author corrects the issue. Perhaps try the same route. Best of luck.
hi @ngmcadmin thanks so much for this useful tipp!!! funny thing is, i did just that bevore! i read your tipp 🙂 so now it is working again but no reply from the support. i also mailed them directly. do you know a good alternative plugin? thanks – kai
i never got any reply from the developer. now version 2 is out. no info if this is fixed. very bad and disappointing!!!
Hi Kai, yeah I agree . . . don’t think Ill update again until I have time to make site back up I can restore in case the plugin is still broken. Best of luck to you!
hi @ngmcadmin thanks a lot! same to you 🙂 please let me know if you find a good alternative to this plugin. i need to switch soon. best wishes, kai
@ngmcadmin & @iturtle sorry for the late reply. The plugin is updated with some new features at 2.1.0 Please update the plugin, and if you guys facing issues again, please open a new topic with your site link where you have faced the problem.
hi @wpqode , thanks for your sign of life and the feature updates. new features are nice but i would prefer that you address our issues first. can you please refer to that? i won’t update before the saving issue is fixed. thanks a lot, kai
hi @wpqode i finally dared the update on a testsite (clone) the result is, that all customisations (settings) are gone and the default settings are back 😵💫 but the initial error is gone. i can save changes normally. good this is not. best wishes, kai
Dear @iturtle , We have noticed that you have posted the same message on multiple topics in our support forum. We kindly request that you refrain from doing so as it can be considered spam. We have already replied to your message in your original topic, so please continue the conversation there. This will help us to streamline our support efforts and ensure that all users receive the necessary assistance in a timely manner. Thank you for your understanding and cooperation in this matter ❤
same here 🙁 when trying to save the settings i get: Error while saving the changes. deleted the plugin and reinstalled it. nothing changed. this is a very serious problem. could you quickly provide the version 1.2 again for download please? please help!!! This reply was modified 3 years, 6 months ago by kai .
Hi Kai . . . I managed to get on older version of the plugin from one of my site backups and installed that. Now working as it was before. Just not going to update the plugin again until the author corrects the issue. Perhaps try the same route. Best of luck.
hi @ngmcadmin thanks so much for this useful tipp!!! funny thing is, i did just that bevore! i read your tipp 🙂 so now it is working again but no reply from the support. i also mailed them directly. do you know a good alternative plugin? thanks – kai
i never got any reply from the developer. now version 2 is out. no info if this is fixed. very bad and disappointing!!!
Hi Kai, yeah I agree . . . don’t think Ill update again until I have time to make site back up I can restore in case the plugin is still broken. Best of luck to you!
hi @ngmcadmin thanks a lot! same to you 🙂 please let me know if you find a good alternative to this plugin. i need to switch soon. best wishes, kai
@ngmcadmin & @iturtle sorry for the late reply. The plugin is updated with some new features at 2.1.0 Please update the plugin, and if you guys facing issues again, please open a new topic with your site link where you have faced the problem.
hi @wpqode , thanks for your sign of life and the feature updates. new features are nice but i would prefer that you address our issues first. can you please refer to that? i won’t update before the saving issue is fixed. thanks a lot, kai
hi @wpqode i finally dared the update on a testsite (clone) the result is, that all customisations (settings) are gone and the default settings are back 😵💫 but the initial error is gone. i can save changes normally. good this is not. best wishes, kai
Dear @iturtle , We have noticed that you have posted the same message on multiple topics in our support forum. We kindly request that you refrain from doing so as it can be considered spam. We have already replied to your message in your original topic, so please continue the conversation there. This will help us to streamline our support efforts and ensure that all users receive the necessary assistance in a timely manner. Thank you for your understanding and cooperation in this matter ❤