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Bug fixed

Addonify – Compare Products For WooCommerce · review · 2022-12-22T22:43:00+00:00

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highseverity
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Conversation

review
Ihor Vusyk unresolved
After fixing the bug everything worked. This topic was modified 3 years, 6 months ago by Yui . This topic was modified 3 years, 6 months ago by Ihor Vusyk . Reason: The developer has fixed the bug Dear @vusmedia We apologize for the inconvenience caused. We need your help. Every program takes time to become stable. We tested our plugin before it was released, however, it appears that there is still room for improvement. Unfortunately, we were not able to reproduce the issue you described. Can you please check the email that you received once the plugin caused a critical error? If you have received that email or if you can send us the screenshot of the error message we could fix the issue immediately. We are looking forward for your positive response. Пожалуйста помогите нам. Regards, Addonify team Hello! Video with a bug. https://www.mediafire.com/file/ehnrjh5dp6b2344/Desktop_2022.12.26_-_11.42.19.02.mp4/file Dear @vusmedia Thank you very much. We have identified the issue. We will be releasing the fix with-in 72 hrs. Again, thank you. Have a great day. Hi @vusmedia You have been amazing. Thank you for all your help. We have fixed the issue that you were facing. We have released an update for Orchid store theme and Addonify Compare products for WooCommerce. Please update Orchid store to latest version & do you mind re-installing Addonify Compare products for WooCommerce once again? (Please make sure it is latest version). We look forward to your feedback. Have a great day. Regards, Addonify team. After updating the plugin, the error went away and everything worked. Thank you! But a new problem has arisen, now I can’t change my review 🙂 https://www.mediafire.com/file/quobzve2cspykk4/Desktop_2022.12.28_-_18.28.21.01.mp4/file MOderator note: I’ve removed the “modwatch” flag on your account. You can now edit your own reviews. Dear @vusmedia Thank you very much. It looks like you can change the rating now. Have a great day.

Comments

7 shown
Addonify 2022-12-26T04:54:00+00:00

Dear @vusmedia We apologize for the inconvenience caused. We need your help. Every program takes time to become stable. We tested our plugin before it was released, however, it appears that there is still room for improvement. Unfortunately, we were not able to reproduce the issue you described. Can you please check the email that you received once the plugin caused a critical error? If you have received that email or if you can send us the screenshot of the error message we could fix the issue immediately. We are looking forward for your positive response. Пожалуйста помогите нам. Regards, Addonify team

Ihor Vusyk 2022-12-26T09:47:00+00:00

Hello! Video with a bug. https://www.mediafire.com/file/ehnrjh5dp6b2344/Desktop_2022.12.26_-_11.42.19.02.mp4/file

Addonify 2022-12-27T11:32:00+00:00

Dear @vusmedia Thank you very much. We have identified the issue. We will be releasing the fix with-in 72 hrs. Again, thank you. Have a great day.

Addonify 2022-12-28T11:39:00+00:00

Hi @vusmedia You have been amazing. Thank you for all your help. We have fixed the issue that you were facing. We have released an update for Orchid store theme and Addonify Compare products for WooCommerce. Please update Orchid store to latest version & do you mind re-installing Addonify Compare products for WooCommerce once again? (Please make sure it is latest version). We look forward to your feedback. Have a great day. Regards, Addonify team.

Ihor Vusyk 2022-12-28T16:42:00+00:00

After updating the plugin, the error went away and everything worked. Thank you! But a new problem has arisen, now I can’t change my review 🙂 https://www.mediafire.com/file/quobzve2cspykk4/Desktop_2022.12.28_-_18.28.21.01.mp4/file

Steven Stern (sterndata) 2022-12-28T19:32:00+00:00

MOderator note: I’ve removed the “modwatch” flag on your account. You can now edit your own reviews.

Addonify 2022-12-29T08:30:00+00:00

Dear @vusmedia Thank you very much. It looks like you can change the rating now. Have a great day.