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review · 1 starsI use a very basic theme (GeneratePress) with a few customizer settings. I decided to use this plugin in order to find out if a CSS color problem came from Customizer settings. I made a backup and press the reset button… my problem was still there, so I press the button to restore the backup… nothing, it didn’t restore my settings… I lost all of them… now i’m stuck with a broken website that I have to start all over again.
Hi, @revixi5 I’m sorry to hear that using our plugin had such repercussions on your website and I understand how frustrating it is. We’ve just updated the plugin and solved this issue: https://wordpress.org/plugins/customizer-reset-by-wpzoom/#developers Thank you for bringing this into our attention. I hope you can restore your website from your backup and use the new version of the plugin as intended. We would really appreciate it if you could change the review to a higher rating. For the future, please open a support thread on the forum so that we could look into the issue and solve it.
Sorry, there’s an error when I try to edit my review “ Error : You do not have permission to edit that topic.” even if i’m logged in and there’s an option for me saying “edit your review”…
Hi, @revixi5 I’m sorry to hear that using our plugin had such repercussions on your website and I understand how frustrating it is. We’ve just updated the plugin and solved this issue: https://wordpress.org/plugins/customizer-reset-by-wpzoom/#developers Thank you for bringing this into our attention. I hope you can restore your website from your backup and use the new version of the plugin as intended. We would really appreciate it if you could change the review to a higher rating. For the future, please open a support thread on the forum so that we could look into the issue and solve it.
Sorry, there’s an error when I try to edit my review “ Error : You do not have permission to edit that topic.” even if i’m logged in and there’s an option for me saying “edit your review”…