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Breaks Gift Cards Created by Smart Coupons for WooCommerce

Stripe Tax – Sales tax automation for WooCommerce · support · 2025-02-18T13:36:00+00:00

Stripe Tax – Sales tax automation for WooCommerce plugin evidence original source source API
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robertstaddon unresolved
The popular Smart Coupons for WooCommerce plugin allows for the creation of a “Gift Card” coupon type. ( https://woocommerce.com/products/smart-coupons/ ) When Stripe Tax is enabled, everything still looks correct on the Cart and Checkout page after applying a Gift Card coupon. However, when the purchase actually goes through, the Gift Card coupon is not accounted for and the full amount is charged to the customer’s payment method. The page I need help with: [ log in to see the link] Hello, Thank you for reporting the issue. We are currently looking into it and will get back to you with a response as soon as possible. We appreciate your patience. Best regards, The Stripe Team I noticed that a new version of the plugin was just released! Did this new version patch this bug that breaks Smart Coupons for WooCommerce? Hi @robertstaddon Thank you for reaching out and for your patience. The previous release focused on addressing several other important issues, but we have continued to investigate the bug affecting Smart Coupons. Unfortunately, we haven’t been able to pinpoint the root cause of the issue yet. To assist us in resolving this, could you please provide a system status report? This detailed information would be invaluable for our team to better understand your setup and potentially identify what’s causing the problem. Best regards, The Stripe Team

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Cristian Grecu – Stripe 2025-02-25T07:59:00+00:00

Hello, Thank you for reporting the issue. We are currently looking into it and will get back to you with a response as soon as possible. We appreciate your patience. Best regards, The Stripe Team

robertstaddon 2025-03-13T17:58:00+00:00

I noticed that a new version of the plugin was just released! Did this new version patch this bug that breaks Smart Coupons for WooCommerce?

Cristian Grecu – Stripe 2025-03-17T11:30:00+00:00

Hi @robertstaddon Thank you for reaching out and for your patience. The previous release focused on addressing several other important issues, but we have continued to investigate the bug affecting Smart Coupons. Unfortunately, we haven’t been able to pinpoint the root cause of the issue yet. To assist us in resolving this, could you please provide a system status report? This detailed information would be invaluable for our team to better understand your setup and potentially identify what’s causing the problem. Best regards, The Stripe Team