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supportOn two different websites build with the Breakdance Pagebuilder I get 503 errors when TranslatePress is active. The errors occur when I load/open the Breakdance editor while TranslatePress is active. If I deactivate Translatepress Breakdance Editor opens without any issues. I assume the error was caused by an recent update on either Breakdance of TranslatePress site since I never experienced this issue before. Thank you for looking in to this. The page I need help with: [ log in to see the link]
Breakdance version: 2.8.0 TranslatePress version: 3.2.3 Have reproduced it on 3 different sites already.
I’m having the same problem on a website running Breakdance version 1.7.2 On this website, I have four languages; the problem only occurs with one language and on two subpages – other pages in that language are displayed correctly. This reply was modified 3 days, 4 hours ago by dkray .
Hi there! I’ve contacted the Breakdance support and they confirm the issue on TranslatePress side with their latest update, and also breakdance confirmed they can’t do much from their end as it is a TP error. Is anyone from TranslatePress support replying here? It is pretty serious as it blocks editing and all BreakDance features
I did the same and Breakdance checked on multiple versions and told me the same. So I guess we have to wait until TranslatePress fixes this in an update. I haven’t seen any replies from TranslatePress Support and I agree this is a pretty serious issue.
Unfortunately without a premium licence they don’t allow writing a support message, though this is a very serious bug, they should allow for emergencies
I have a paid version and have submitted a ticket.
thanks @dkray ! 🙏
Hello @dijk1983 , @sbct and @dkray , and thank you all for reporting this and for your patience while we investigated. We apologize for the delayed response. We have identified that version 3.2.3 of TranslatePress Multilingual introduced a bug that affects the Breakdance Builder editor, and we have created an internal task to address it. The issue does not seem to occur with version 3.2.2, so rolling back to that version is also a valid temporary solution if needed. In the meantime, we have created a mini-plugin that should resolve the issue without requiring a rollback: https://translatepress.com/download/1315720/?tmstv=1783338455 Please give it a try and let us know if it resolves the problem on your end. Thank you again for your patience and for taking the time to report this.
Thanks @iarinadasdi for the fix and quick help, it worked perfectly for us!
Unfortunately, the fix didn’t resolve the problem for me. Could it be because I also need TranslatePress – Developer Version 1.5.5? Is there anywhere I can download version 3.2.2?
Breakdance version: 2.8.0 TranslatePress version: 3.2.3 Have reproduced it on 3 different sites already.
I’m having the same problem on a website running Breakdance version 1.7.2 On this website, I have four languages; the problem only occurs with one language and on two subpages – other pages in that language are displayed correctly. This reply was modified 3 days, 4 hours ago by dkray .
Hi there! I’ve contacted the Breakdance support and they confirm the issue on TranslatePress side with their latest update, and also breakdance confirmed they can’t do much from their end as it is a TP error. Is anyone from TranslatePress support replying here? It is pretty serious as it blocks editing and all BreakDance features
I did the same and Breakdance checked on multiple versions and told me the same. So I guess we have to wait until TranslatePress fixes this in an update. I haven’t seen any replies from TranslatePress Support and I agree this is a pretty serious issue.
Unfortunately without a premium licence they don’t allow writing a support message, though this is a very serious bug, they should allow for emergencies
I have a paid version and have submitted a ticket.
thanks @dkray ! 🙏
Hello @dijk1983 , @sbct and @dkray , and thank you all for reporting this and for your patience while we investigated. We apologize for the delayed response. We have identified that version 3.2.3 of TranslatePress Multilingual introduced a bug that affects the Breakdance Builder editor, and we have created an internal task to address it. The issue does not seem to occur with version 3.2.2, so rolling back to that version is also a valid temporary solution if needed. In the meantime, we have created a mini-plugin that should resolve the issue without requiring a rollback: https://translatepress.com/download/1315720/?tmstv=1783338455 Please give it a try and let us know if it resolves the problem on your end. Thank you again for your patience and for taking the time to report this.
Thanks @iarinadasdi for the fix and quick help, it worked perfectly for us!
Unfortunately, the fix didn’t resolve the problem for me. Could it be because I also need TranslatePress – Developer Version 1.5.5? Is there anywhere I can download version 3.2.2?