Conversation
supportAfter I translated some strings, Booking tab no longer works even if we don’t do any changes with Booking string.
Could it be due to selecting the plugin translation location to be system instead of custom which caused the issue? https://snipboard.io/dJrtwY.jpg Please a;;ow me to revert the changes and explain how to make these changes in the strings marked in the screenshot without breaking the core booking feature https://snipboard.io/GK25Vc.jpg
Hi, We would like to apologize for the delay in response. We have fixed the issue regarding the “Please Wait” under the booking tab. So, can you please once verify the issue by updating WP Travel to v7.1.1? Waiting for your response.
Still, the booking feature came back but it doesn’t redirect user to the Checkout page. Booking a trip no longer works, it just refreshes the trip page.
Hi, We would like to apologize for the trouble you are facing. If you are not getting into the Checkout Page after clicking on the “Book Now” button, then you have to make sure you have set the Checkout page from the backend. For more detail, please refer to the link attached below: https://wptravel.io/checkout-page-wp-travel-dashboard-page-setup/ Hope this helps.
I didn’t know there would be change in settings after translating the strings but yeah the checkout page was automatically removed and selecting it has fixed the issue related to the checkout page redirection but now Book Now/Book and Pay button on the checkout page doesn’t work. I’ve also translated the strings on checkout page perhaps that’s the reason why it broke. Please help me debug the issues arising after strings translation. I appreciate your prompt support.
Hi, We would like to apologize for the trouble you are facing. When we inspected the translation issue on our site, we found out that everything is working fine. Regarding the translation of the Book and Pay option, please refer to the link attached below: https://wptravel.io/translation-of-the-strings/ Also, if you are not being able to find the text under translation then make sure you click on the sync option as shown in the screenshot https://prnt.sc/-vAMmyeqRpaf Hope this helps.
After strings translation it only directs the user to one trip and doesn’t select other trips on checkout page. No matter which trip they choose it only selects one trip, doesn’t even allow to increase number of travelers. Even after updating the plugin booking feature on checkout page has been malfunctioning post hardcore strings translation. Also, Traveler 2, 3 and so on doesn’t show traveler number although parameter was inserted while translating the string.
Hi, We would like to apologize for the inconvenience. Regarding adding the multiple trips on the single checkout please refer to the link attached below: https://wptravel.io/how-to-add-multiple-trips-under-mini-cart-on-the-checkout-page/ Also, regarding the translation of the traveler number, can you please make sure you have added the correct translation as in the screenshot https://prnt.sc/CVQQVvF38Y4l ? If the issue still persists, please let us know.
Could it be due to selecting the plugin translation location to be system instead of custom which caused the issue? https://snipboard.io/dJrtwY.jpg Please a;;ow me to revert the changes and explain how to make these changes in the strings marked in the screenshot without breaking the core booking feature https://snipboard.io/GK25Vc.jpg
Hi, We would like to apologize for the delay in response. We have fixed the issue regarding the “Please Wait” under the booking tab. So, can you please once verify the issue by updating WP Travel to v7.1.1? Waiting for your response.
Still, the booking feature came back but it doesn’t redirect user to the Checkout page. Booking a trip no longer works, it just refreshes the trip page.
Hi, We would like to apologize for the trouble you are facing. If you are not getting into the Checkout Page after clicking on the “Book Now” button, then you have to make sure you have set the Checkout page from the backend. For more detail, please refer to the link attached below: https://wptravel.io/checkout-page-wp-travel-dashboard-page-setup/ Hope this helps.
I didn’t know there would be change in settings after translating the strings but yeah the checkout page was automatically removed and selecting it has fixed the issue related to the checkout page redirection but now Book Now/Book and Pay button on the checkout page doesn’t work. I’ve also translated the strings on checkout page perhaps that’s the reason why it broke. Please help me debug the issues arising after strings translation. I appreciate your prompt support.
Hi, We would like to apologize for the trouble you are facing. When we inspected the translation issue on our site, we found out that everything is working fine. Regarding the translation of the Book and Pay option, please refer to the link attached below: https://wptravel.io/translation-of-the-strings/ Also, if you are not being able to find the text under translation then make sure you click on the sync option as shown in the screenshot https://prnt.sc/-vAMmyeqRpaf Hope this helps.
After strings translation it only directs the user to one trip and doesn’t select other trips on checkout page. No matter which trip they choose it only selects one trip, doesn’t even allow to increase number of travelers. Even after updating the plugin booking feature on checkout page has been malfunctioning post hardcore strings translation. Also, Traveler 2, 3 and so on doesn’t show traveler number although parameter was inserted while translating the string.
Hi, We would like to apologize for the inconvenience. Regarding adding the multiple trips on the single checkout please refer to the link attached below: https://wptravel.io/how-to-add-multiple-trips-under-mini-cart-on-the-checkout-page/ Also, regarding the translation of the traveler number, can you please make sure you have added the correct translation as in the screenshot https://prnt.sc/CVQQVvF38Y4l ? If the issue still persists, please let us know.