Source evidence

Book now button not working

Tripzzy – Travel Engine System · support · 2025-12-13T15:34:00+00:00

Tripzzy – Travel Engine System plugin evidence original source source API

mixedsentiment

highseverity

0.94relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

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Conversation

support

Atanas Yonkov resolved

Awesome plugin but when I try to set it up and create a tour page, when clicking on the “Book” now button I get a console error: “Uncaught TypeError: can’t access property “dataset”, E is null” The page I need help with: [ log in to see the link] Dear @nravota12 , The console error you’re seeing is due to no packages being added to the trip . The “Book Now” button requires at least one package to be configured. Once you add a package to the trip (from Packages & Date → Packages ), the error will be resolved, and you’ll be able to click the Book Now button and continue with the booking process without any issues. Please let us know if you need help adding packages or if the issue still persists. Kind regards, Thank you for your support, @deepa92 . It works now but during Checkout PayPal option gives an error: “paypal is not defined”. I have added the PayPal test id in the settings => payment section. Any idea what is happening?

Commercial Context

Opportunity

booking revenue assurance

Travel booking flow assurance for keeping booking availability and appointment flows working

Buyer: service businesses and booking-site builders

Wedge: test travel availability, booking notifications, payment handoffs, and calendar sync

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Book now button not working: users show bugs, missing feature, support pain that may indicate a product gap.

Evidence quote: Book now button not working Awesome plugin but when I try to set it up and create a tour page, when clicking on the “Book” now button I get a console error: “Uncaught TypeError: can’t access property “dataset”, E is null” The page I need help with: [ log in to see the link] Awesome plugin but when I try to set it up and create a tour page, when clicking on t

Affected feature: checkout

bugs missing feature support setup

Plugin

API

Tripzzy – Travel Engine System

100 active installs · 11.2K downloads · rating 98.0

tour tour booking tour operator travel travel agency

Comments

2 shown

Deepa 2025-12-14T03:22:00+00:00

Dear @nravota12 , The console error you’re seeing is due to no packages being added to the trip . The “Book Now” button requires at least one package to be configured. Once you add a package to the trip (from Packages & Date → Packages ), the error will be resolved, and you’ll be able to click the Book Now button and continue with the booking process without any issues. Please let us know if you need help adding packages or if the issue still persists. Kind regards,

Atanas Yonkov 2025-12-14T20:46:00+00:00

Thank you for your support, @deepa92 . It works now but during Checkout PayPal option gives an error: “paypal is not defined”. I have added the PayPal test id in the settings => payment section. Any idea what is happening?