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Source evidence

BOGO bug

HexCoupon – Advanced Tools for WooCommerce Coupons, BOGO, Store Credit, Loyalty Programs, and More · support · 2023-12-23T01:02:00+00:00

HexCoupon – Advanced Tools for WooCommerce Coupons, BOGO, Store Credit, Loyalty Programs, and More plugin evidence original source source API
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Conversation

support
jonaspm resolved
Dear WPHex, We have installed the HexCoupon plugin in our website, however we are unable to configure a BOGO coupon, we believe the plugin has a bug. The issue we face is: the dropdown list of the “Customer purchases” field is empty. Thank you in advance and best regards, Jonas The page I need help with: [ log in to see the link] Dear Jonas, We are really sorry to hear that you are facing troubles configuring the Bogo features. We are working on that and we will update the plugin very soon, hopefully the update will be available this week. After that you will be able to use our plugin seamlessly. If you need any further assistance with our plugin we will be happy to help you. Best Regards, WPHex Team. I understand, looking forward that update! Best wishes, Jonas Hello @jonaspm We have resolved all the reported issues; please check them now. if you still find any issues or have any suggestions. It will be very helpful for us if you can give us 30 minutes of time for a one-on-one meeting. Hello Jonas We have not heard from you in while. You have mentioned some issues while using our plugin and we have solved that. We hope you can use our plugin, specially our main feature “BOGO”. With “BOGO” you can extend your coupon functionality as your desire. Please share some feedback with us about our plugin. Hope to hear from you soon. Best Regards WPHex Team

Comments

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wpHex 2023-12-23T05:35:00+00:00

Dear Jonas, We are really sorry to hear that you are facing troubles configuring the Bogo features. We are working on that and we will update the plugin very soon, hopefully the update will be available this week. After that you will be able to use our plugin seamlessly. If you need any further assistance with our plugin we will be happy to help you. Best Regards, WPHex Team.

jonaspm 2024-01-05T15:09:00+00:00

I understand, looking forward that update! Best wishes, Jonas

wpHex 2024-01-09T17:35:00+00:00

Hello @jonaspm We have resolved all the reported issues; please check them now. if you still find any issues or have any suggestions. It will be very helpful for us if you can give us 30 minutes of time for a one-on-one meeting.

wpHex 2024-03-14T03:56:00+00:00

Hello Jonas We have not heard from you in while. You have mentioned some issues while using our plugin and we have solved that. We hope you can use our plugin, specially our main feature “BOGO”. With “BOGO” you can extend your coupon functionality as your desire. Please share some feedback with us about our plugin. Hope to hear from you soon. Best Regards WPHex Team