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Bar Code Scanner Error on Android Note 5

Ticket Tailor — Event Ticketing & Registration · support · 2016-06-28T14:03:00+00:00

Ticket Tailor — Event Ticketing & Registration plugin evidence original source source API
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support
bgolden resolved
Just installed mobile app. When tapping the “Scan Barcode” button, I get an error, “Sorry, the Android camera encountered a problem. You may need to restart the device.” I restarted the phone but still getting same error. Please advise. Thank you for a great plugin and app! https://wordpress.org/plugins/ticket-tailor/ Hi There, Thank you for your message. This is not really related to our check-in app but I’ve found this online. Seems the most common cause to this type of error is the permissions go to “Security” app, and then go to permission >> Mannage App Permissions >> Use camera , and then checkbox it. Many Thanks Thank you! That worked!!!!! Resolved.

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Lorant 2016-06-29T21:32:00+00:00

Hi There, Thank you for your message. This is not really related to our check-in app but I’ve found this online. Seems the most common cause to this type of error is the permissions go to “Security” app, and then go to permission >> Mannage App Permissions >> Use camera , and then checkbox it. Many Thanks

bgolden 2016-06-29T22:04:00+00:00

Thank you! That worked!!!!!

Jonny White (from Ticket Tailor) 2016-07-25T09:45:00+00:00

Resolved.